Project Manager

Tipalti • Plano, TX

1d • Hybrid

About The Position

As a Project Manager at Tipalti, you will oversee the implementation of Tipalti solutions for our clients. This role seeks a skilled and experienced SaaS Project Manager to lead the planning, execution, and delivery of products. You will collaborate closely with cross-functional teams to ensure projects are completed on time, within scope, with high quality, and ensure customer delight. Your expertise in project management and ability to navigate technical intricacies are critical for successful implementations. Tipalti is an AI-powered platform for finance automation, empowering finance teams to scale faster and smarter by removing global business complexities and accelerating finance operations efficiency. The platform offers comprehensive solutions for accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions and enables over 5,000 global companies to pay millions of suppliers across 200+ countries. Tipalti fosters a collaborative culture, values product quality, and supports its people with competitive benefits, a flexible workplace, and career coaching. Headquartered in the San Francisco Bay Area, Tipalti has offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi, and Medellin.

Requirements

• Bachelor's degree in a relevant field (e.g., Computer Science, Business, or Finance/Accounting).
• 3-5 Years as a Project Manager, or Technical Project Manager, preferably in the SaaS or Fintech industry.
• Strong technical background and familiarity with software development processes and common SaaS technologies. (HTML/CSS/API/Confluence/Jira/Salesforce)
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Exceptional problem-solving and analytical skills.
• Attention to detail and a commitment to delivering high-quality results.

Nice To Haves

• Project management certification (e.g. PMP) is a plus.

Responsibilities

• Collaborate with internal and external stakeholders to gather requirements, define project scope and develop project plans and timelines.
• Coordinate cross-functional teams, including sales, software developers, engineers, QA resources, etc…to ensure project objectives are met on time and within budget.
• Coordinate resource allocation.
• Manage project resources effectively.
• Manage project risks, issues and dependencies, and implement effective mitigation strategies to ensure successful project delivery.
• Monitor project progress, track key performance indicators (KPIs), and provide regular updates to the stakeholders.
• Act as the primary point of contact for clients throughout the project lifecycle, addressing their concerns, resolve issues and managing expectations.
• Implement project specific structured escalation process to address and resolve issues in a timely manner, ensuring minimal impact on project progress.
• Conduct post-implementation reviews and lessons learned sessions to identify areas for improvement and best practices.
• Own bookings to revenue from contract signature to full adoption.
• Ensure successful implementation and revenue adoption for our largest, most strategic customers.
• Gain a deep understanding of Tipalti's Accounts Payable solutions.
• Communicate technical requirements to both technical and non-technical stakeholders.
• Troubleshoot technical issues and work with the development team to resolve them.
• Ensure that technical deliverables meet quality standards and client expectations.
• Serve as the main point of contact for clients during implementation.
• Facilitate recurring internal and external project status meetings to track completed/upcoming activities, raise urgent items/risks and ensure all milestones are on track.
• Establish and maintain regular steering committee meetings comprising key stakeholders and decision-makers responsible for project oversight and governance.
• Maintain a proactive approach to stakeholder engagement and relationship management, ensuring customer delight.
• Prepare and deliver comprehensive status reports to C- and Executive level team members highlighting key milestones, achievements, risks and issues.
• Foster strong, collaborative relationships with clients and internal teams.
• Translate technical project details into business-focused insights and strategic recommendations.
• Ensure clear and effective communication between all project stakeholders.
• Develop and maintain comprehensive project documentation, including scope alignment, project plans, requirement documents, RAID logs, stakeholder communication plans, status reports, etc…
• Ensure that project documentation is comprehensive and accessible to all relevant parties.
• Conduct regular audits of the Project Plan, internal processes and procedures to constantly improve.

Benefits

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and stock options
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees