Project Manager

The Walt Disney Company•Burbank, CA

42d

About The Position

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. Team Description As part of the Shared Technology Services organization, you’ll join a passionate group of technologists addressing complex challenges in dynamic, production-centric, and data-driven environments. Whether we’re supporting productions, managing data centers, or ensuring system reliability, our teams provide world-class foundational services to a diverse set of technology stakeholders across the company’s businesses. We are seeking a Project Manager to support our Production Technology Operations team. This role combines project management, agile methodology, and technical expertise to drive impactful solutions for users in Studio Production.

Requirements

3+ years of experience in technical project management, utilizing waterfall and agile methodology
Experience collaborating with cross-functional technical teams, including architects, infrastructure and data center engineers, software developers, system reliability engineers, and/or storage engineers
Proven proficiency with Jira and other project management tools
Experience with process mapping tools (e.g., Miro, Lucid)
Direct experience collaborating with colleagues in Microsoft Teams
Demonstrated ability presenting to business executives
Ability to work under pressure while managing multiple tasks, organizing and prioritizing work effectively, in a constantly evolving and rapidly changing environment
Strong analytical and problem-solving skills
Highly effective communication (oral, written, and visual) skills, with the ability to communicate at all levels of an organization, including tech leads, executives, and vendors
Meeting facilitation skills and an effective team player

Nice To Haves

Experience working in media, entertainment, or production environments
Certifications such as PMP or Scrum Master (CSM)
Formal education in a technical discipline
Proficiency with Atlassian Suites, Airtable, and PowerPoint

Responsibilities

Lead multiple concurrent technology initiatives with moderate complexity throughout their lifecycle
Conduct project intake, use case definition, charter and scope definition, project plan development, capacity allocations, resource assignment, project execution, and post-mortems
Prioritize and escalate critical operational tasks, execute project work plans, and revise as appropriate to meet changing needs and requirements
Manage day-to-day activities for team members, ensuring blockers are removed, and team throughput is maximized
Lead sprint ceremonies, including planning, daily standups, reviews, retrospectives, and reporting
Develop, organize, and maintain project documentation and artifacts in a clear and accessible manner
Track and report on project progress (key tasks and milestones) and issues to engineering and program management
Monitor resource time tracking and identify staffing needs to optimize project delivery
Lead quarterly planning exercises to establish priorities, objectives and key results (OKRs), roadmaps, and capacity plans that align project outcomes with organizational goals
Leverage business intelligence applications (e.g., PowerBI) to measure project velocity and resource utilization throughout the quarter and drive corrective actions as required
Identify, assess, communicate, and mitigate project risks
Run Portfolio Reviews that provide executive leadership with updates on portfolio and project health
Manage stakeholder expectations and provide them with updates as requested
Apply analytics and critical thinking to identify opportunities for streamlining processes and improving the operational efficiency of the team
Understand the needs and intricacies of the team, from both an engineering and a business perspective, to knowledgeably provide recommendations and next steps
Deliver clear, engaging presentations and business cases to drive decision-making