Project Manager

Momentive

2d•Remote

About The Position

Position Summary Leads and coordinates professional services for our existing and new client base. Plays a critical role in driving the successful execution and completion of projects, leveraging agile and iterative methodologies. Has overall responsibility for managing scope, cost, schedule, customer expectations, internal staffing and outside vendors, and contractual deliverable. Prepares reports for upper management and customers regarding status of project. Strong technical background, program management expertise, and ability to foster collaboration will be essential in supporting data-driven decision-making and achieving business objectives. This role will work with our Aptify by Momentive product. Aptify is a membership management system built on a Rapid Application Development (RAD) platform for large associations and unions. Designed for large associations, national unions, and other member-based organizations to grow fearlessly on a modern architecture, Aptify’s comprehensive, configurable member management system simplifies your organization’s complex membership structure and processes. .Aptify Membership Software | Associations & Labor Unions

Requirements

Requires 5-7 years of related experience
Requires a bachelor’s degree or related experience
Familiarity with software development lifecycle (SDLC) and supplemental methodologies required
Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
Demonstrate ability to learn and understand basic office software applications is critical
Excellent verbal and written communication, organization and follow up skills
Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
Hands on capable in various areas of the projects based on skills and experience
Demonstrated experience documenting user requirements
Managed and participated in the collection of user requirements
Experience creating user stories, epics and prioritized backlogs
Experience running a program increment planning session
Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Ability to adapt to changing priorities, handle ambiguity, and facilitate efficient decision-making
Ability to manage from the big picture as well as dig into the details when needed
Must be able to meet tight deadlines, lead by example, willing and able to roll-up sleeves and dive into the details when necessary
Skilled at interacting with employees at all levels within the organization
Ability to blend agile, scrum, and waterfall methodologies to right-size project management
Experience working in managing project delivery in an agile setting, leveraging tooling such as Jira and Confluence
Demonstrated leadership skills, promoting teamwork, communication and fostering a collaborative work environment
Proven track record building successful relationships and partnerships at all organizational levels, internally, externally, intra and interdepartmentally
Proven ability to manage complex projects with exceptional project management skills
Proven ability to manage multiple tasks with minimal supervision
Ability to work effectively within a fast-paced, deadline-driven environment
Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information
Strong client focus with exceptional collaborative and negotiation skills
Prevent situations from negatively impact client impressions
Create new opportunities through deep client relationships
Ability to analyze and administer contracts, manage and forecast revenue delivery

Nice To Haves

Agile preferred
Certification in Project Management from PMI is a plus
Consulting experience is preferred

Responsibilities

Direct and manage project development timelines from beginning to end, under minimal supervision
Lead effective planning and estimation activities for predictable delivery of critical outcomes
Develop and maintain program and release plans, adapting to changing requirements and priorities while ensuring alignment with business objectives
Regularly assess progress, monitor and identify risks and issues, and proactively address issues and risks to keep projects on track
Prioritize initiatives and deliverables based on strategic goals, resource availability, and potential business impact
Coordinate all activities within the project team to ensure that project tasks are completed on time, including but not limited to scheduling and facilitating project-related team meetings, communicating status updates, delivering weekly status reports, communicating with the development team, assuring quality assurance through deployment success
Manage customer expectations by effectively communicating project expectations between all parties in a timely and clear fashion
Maintain required project documentation, per PMO processes
Facilitate the adoption of agile methodologies within the project and client teams, promoting iterative development, continuous improvement, and adaptability
Work closely with team leads to plan iterations, define user stories, and prioritize tasks for efficient project execution
Remove obstacles and ensure the teams have the necessary resources and support to deliver high-quality results
Encourage a test-and-learn culture that emphasizes data-driven decision-making and helps identify optimal solutions faster
Lead development of measurable program objectives aligned directly with company goals
Define relevant KPIs and success metrics for all project types, enabling effective performance tracking and reporting
Analyze project results to provide insights for continuous improvement and decision-making
Provide timely updates to executive leadership and stakeholders on program status, achievements, and any potential roadblocks
Clearly convey complex technical concepts to non-technical audiences, ensuring effective communication and understanding
Successfully prioritize and execute tasks in a high-pressure environment
Lead collaboration with product managers, business analysts, software engineers, and business stakeholders to gather requirements, define scope, and align priorities across multiple product domains and platform teams
Foster effective communication and collaboration between Consulting Services teams and other departments to ensure seamless integration of data-driven insights into product development
Coach and serve as an example to multiple teams in systems thinking, root cause analysis, and collaborative problem solving
Facilitate discussion and facilitate alternatives or different approaches
Work closely with product owners and management to provide visibility into feature readiness
Lead and demonstrate value-add principles to a team
Keep customer and management well informed
Drive project initiation through completion; responsibility includes planning customer engagements, managing business requirements, review & signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed and ensuring timely resolution of discrepancies and project roadblocks
Advise, in collaboration with other project team members such as BA (Business Analyst) and TL (Technical Lead), clients on best practices for change management and business practices as they pertain to software uses
Establish project plans, timelines and specifications based on customer needs
Requirements gathering through observation and interview to help the product design team improve product offerings
Report project status information to all key stakeholder on a regular basis
Research implementation issues and facilitate their solutions
Additional duties as assigned.