Project Manager

Goodwill Industries International, Inc.

40d

About The Position

Goodwill Industries International, Inc. (GII) is executing an ambitious strategic plan to support a network of nearly 150 Goodwill organizations across North America, and the Project Manager is responsible for driving high‑priority, enterprise‑level initiatives to turn this strategy into action. Serving as the primary driver of project execution, this role leads planning, execution, and delivery of priority projects focused on workforce development, retail and donated goods, and environmental stewardship to ensure disciplined, effective and timely execution. By coordinating cross‑functional teams and partnering with Goodwill members, the Project Manager will accelerate progress, strengthen alignment, and ensure initiatives deliver measurable, strategy‑aligned results. BASIC FUNCTION:     The Project Manager leads complex, cross‑functional projects from concept through execution, ensuring scope, timelines, resources, risks, and outcomes are actively managed. This position is responsible not only for coordination but for driving momentum, decisions, and follow‑through to achieve results. The role supervises a Project Administrator who provides logistical and administrative support, enabling the Project Manager to focus on leadership, stakeholder engagement, problem‑solving, and delivery of priority initiatives aligned with GII’s strategic plan.

Requirements

Strong project managementexpertisewith the ability to lead complex, crossfunctional initiatives.
Demonstrated ability todrive work forward, make decisions, and hold teams accountable for results.
Excellent planning, organizational, andproblem-solvingskills.
Strong written, verbal, and facilitation skills for diverse and senior audiences.
Ability to influence without authority in a matrixed environment.
Familiarity withkey project management software, tools, orsimilar stage-gateprocesses.
Proficiencywith project management and collaboration tools.
Undergraduate degree in business, organizational development, social/human services, or a related field; five (5) or more years of project management experience required.
Demonstrated success leading multiple complex projects simultaneously in fast‑paced environments.
Proven ability to drive execution, manage ambiguity, and deliver resultsin a matrixed organization.
Experience applying disciplined methodologies to new initiatives or product development.
Demonstrated experience using project management software to plan, track, and report on complex projects, including managing schedules, dependencies, risks, and deliverables across cross‑functional teams.

Nice To Haves

PMP certificationor likeproject manager certification preferred.

Responsibilities

Lead multiple priority initiatives aligned with GII’s strategic plan, from initiation through completion.
Own project outcomes, timelines,& deliverables; proactively address risks, barriers & dependencies.
Serve as the primary driver of work, ensuring progress even in complex, matrixed environments.
Apply GII’s New Product Development (NPD) process with rigor and consistency across projects.
Develop and maintain project charters, workplans, schedules, and resource plans.
Establish clear milestones, success measures, and decision points.
Monitor progress and adjust plans as needed to ensure successful delivery.
Ensure disciplined change management, issue resolution, and documentation.
Partner closely with internal teams and Goodwill members to align objectives, roles, & expectations.
Facilitate project meetings, working sessions, and decision forums.
Provide clear, concise, and audience appropriate status updates to senior leaders & stakeholders.
Drive accountability by clarifying next steps, owners, and timelines.
Supervise and coach the Project Administrator, delegating logistical and administrative tasks.
Ensure effective use of project tools, templates, and documentation.
Foster aresultsoriented, collaborative project environmentwith otherleaders.
Identifyopportunities to improve project management practices, tools, and routines.
Capture lessons learned andcontributeto organizational knowledge and capability building.
Support broader enterprise initiatives as needed to advance GII’s mission and strategy.