Project Manager

Tidal Basin Holdco, LLC

7h • Onsite

About The Position

Position Summary: The Project Manager will provide strategic on-site leadership and operational oversight for staff within an Immigration and Customs Enforcement (ICE) detention facility. The Project Manager will serve as the principal liaison to the Program Manager and Task Order Leads, providing updates on project status while providing direction to project staff, ensuring appropriate staffing levels, workload distribution, and performance monitoring. This role mentors and leads direct project personnel, ensuring all personnel are equipped with the knowledge and skills required to operate in compliance with ICE standards, maintain safety and security, and uphold detainee rights and welfare. The Project Manager serves as a subject matter expert in the development of the deliverables.

All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Tidal Basin is recognized. Actively support and uphold the Company’s stated vision, mission and values.

Requirements

• Strong knowledge of ICE detention standards and federal compliance requirements.
• Excellent communication, presentation, and organizational skills.
• Bachelor’s degree in Education, Criminal Justice, Public Administration, or related field.
• Minimum 3–5 years of experience in training or instructional roles, preferably in detention, corrections, or law enforcement.
• DHS Single Scope Background Investigation (SSBI) clearance or eligibility to obtain one.
• Must be at least 21 years of age.
• Must be a US citizen and able to pass drug screening and a federal background investigation.

Nice To Haves

• Certified instructor credentials preferred.
• Bilingual (English/Spanish or other relevant languages) preferred.
• DHS or ICE experience
• CPR/First Aid certification
• Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
• Ability to travel

Responsibilities

• Manage client relationships and provide direct leadership and support to both the client and assigned staff aligned with ICE Performance-Based National Detention Standards (PBNDS)
• Manage day-to-day project operations including workflow development, task delegation, performance oversight, and quality assurance while maintaining detainee rights and cultural sensitivity.
• Prepare and deliver project status reports, dashboards, metrics, and executive-level summaries.
• Provide technical assistance and subject matter expertise ensuring compliance.
• Assist with maintaining compliant training with ICE and U.S. Department of Homeland Security (DHS) regulations training.
• Support audits and inspections by providing documentation and demonstrating compliance.
• Travel as required includes extended deployments to support Tidal Basin business initiatives and projects.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees