Project Manager

The Armstrong Company • Memphis, TN

37d

About The Position

The Project Manager is responsible for managing commercial and residential move
processes, from start to finish. Responsible for assuring a quality move for the
customer, providing outstanding customer service, and assisting the move process
by communicating with the supervisor, customer, and other crew members.

Requirements

• High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
• 3-5 years of moving and or relocation project management experience preferred.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• This position requires physical stamina and the ability to regularly lift, carry, push, or pull up to 50 pounds.
• Ability to work long hours on one’s feet and regularly walk, bend, stoop, climb, and reach.

Nice To Haves

• Previous commercial and/or household coordinator experience preferred.

Responsibilities

• Effectively manages employees, providing leadership, motivation, development, and discipline to promote quality performance.
• Manages moves through on-site supervision and review of the move with the Operations and Sales departments to ensure that moves are executed as planned.
• Conducts pre-move meetings with customers and appropriate personnel to ensure total understanding of what is expected, how the plan will unfold, and designated responsibilities.
• On move day, manages all aspects of the move, problem solves when necessary.
• Responsible for improving the quality of crew performance.
• Accountable for maintaining a clean, safe, and organized warehouse.
• Assist Customer Service Coordinator with major accounts.
• Performs other related essential duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED