Project Manager

Community Family Advocates • Pittsburgh, PA

21d • Hybrid

About The Position

The Contracts Manager is responsible for ensuring that the priorities of CYF and rates and services negotiated between providers and CYF Provider Relations are accurately reflected in contracts. A key task of this position is to liaison between CYF and the Office of Administration to ensure that contracts are executed in an efficient, timely way and services are able to be put in place that are responsive to community need. They are also tasked with continuous quality improvement of business practices related to contracting in the Child Welfare system.

Requirements

• A bachelor degree and two years of related work experience.
• An eagerness to create clear business processes and think strategically about how to solve problems.
• A comfort with using data to drive decision making.
• An ability to work with people of varying levels of experience and with varying roles withing the department.
• Knowledge of basic Microsoft Office platforms and comfort with data entry into contracting systems.

Nice To Haves

• PMP Certification a plus

Responsibilities

• Leading yearly contract renewal efforts which involves: Engaging in planning with CYF leadership to ensure that contracts reflect the goals and objectives of the office and are responsive to community needs.
• Working with office of Analysis, Technology and Planning to ensure that data around provider performance and community impact is considered.
• Communicating with providers in a clear and responsive way so that they are clear on steps needed to renew contracts and understand what is expected of them.
• Entering contracting information into our DHS’s contracting system, MPER.
• Amending contracts throughout the year. CYF must remain nimble and responsive to community need. This involved amending contracts through the year to add or take away services and increase or decrease allocations.
• Monitoring spend against contracts. The Contract Manager is responsible for overseeing the monthly invoice approval process by CYF and helping liaison between providers and CYF and the Office of Administration when issues arise during invoicing.
• Tracking the progress of a contract through its many stages of approval from initiation to execution and helping move the contract along if it gets stuck or delayed.
• Maintaining open lines of communication throughout the year with the program office to assist with needs related to contracting/trouble shoot as they come up.
• Providing ongoing quality improvement of our contracting process to improve the experience of providers and program managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager