Project Manager
About The Position
The Project Manager/Cards Rewards Control Validation Analyst will play a critical role in validating the accuracy of rewards offer fulfillment by independently verifying transaction calculations, identifying discrepancies, resolving identified discrepancies, and ensuring compliance with internal practices and standards. This position requires strong analytical skills to navigate proprietary bank systems, perform complex validations, and contribute to process improvements. The ideal candidate thrives in a fast-paced environment, excels at problem solving, and maintains a high standard of accuracy in financial data handling. Acxiom is seeking a detail-oriented and analytical professional to join a marketing fulfillment oversight team to support the accuracy and integrity of a client’s credit card rewards programs through rigorous validation processes. Job Summary The Cards Rewards Control Validation Analyst will play a critical role in validating the accuracy of rewards offer fulfillment by independently verifying transaction calculations, identifying discrepancies, resolving identified discrepancies, and ensuring compliance with internal practices and standards. This position requires strong analytical skills to navigate proprietary bank systems, perform complex validations, and contribute to process improvements. The ideal candidate thrives in a fast-paced environment, excels at problem solving, and maintains a high standard of accuracy in financial data handling.
Requirements
- 4 - 6 years of relevant experience
- Advanced analytical skills and demonstrated problem-solving skills
- Strong written and verbal communication and interpersonal skills
- Ability to work both collaboratively and independently; ability to navigate a complex organization
- Ability to work under pressure and manage deadlines or unexpected changes
- Bachelor's degree; experience in compliance, or other control-related function in financial services, regulatory organization, or consulting firm
Nice To Haves
- Credit Cards marketing experience
- experience in Citi systems - AWS, Rewards Tables, and Sawgrass
Responsibilities
- Independently execute a new control validating credit card rewards offer fulfillment using proprietary bank systems and tools; training will be provided but experience in Citi systems - AWS, Rewards Tables, and Sawgrass is a plus
- Analyze transaction data and customer statements to confirm accurate rewards fulfillment and detect anomalies or errors
- Collaborate with cross-functional teams (e.g., Marketing and Rewards) to investigate and resolve potential issues that may need to be escalated for further review
- Maintain detailed validation documentation that will include new automated reporting, system screen shots, specific validation calculations performed (Excel worksheet), and other artifacts/evidence to document the complete review of the offer fulfillment
- Timely submission of artifacts to central fulfillment oversight team
- Adept at operating in a fast-paced environment with strict service level agreements to complete validations
- Proactively identify improvement opportunities to increase the efficiency and quality of validations
- Develop senior leadership level monthly review of validation findings
- Develop and maintain procedures for the validation process
- Assist the broader Fulfillment Oversight Team as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
