Project Manager

Servpro Industries - Lafayette, TN

Full-time - Mid Level

Lafayette, TN

1,001-5,000 employees

Construction of Buildings

About the position

The Project Manager at Servpro Industries, LLC is responsible for overseeing multiple small to medium projects with moderate to high complexity. This role involves managing projects from conception to completion, ensuring they meet objectives while maintaining strong stakeholder relationships through effective communication and risk management. The Project Manager will utilize SERVPRO Project Controls and Standards to deliver successful project outcomes.

Responsibilities

• Author/facilitate strategic documents such as project charters, communication plans, detailed project plans, and project updates to business owners.
• Organize project activities into manageable work efforts for team members, determining an effective approach to completing the work as outlined in the project plan.
• Manage vendor relations by assessing supplier needs for the project and setting objectives for cost, delivery schedules, and reliability.
• Coordinate Development, Quality Assurance, and Technology resources as required to ensure successful project deliverables.
• Manage and communicate a clear project scope and motivate team members to achieve agreed-upon tasks/objectives.
• Proactively identify and manage risks, issues, and cross-project dependencies.
• Identify, prepare, and/or ensure completion of high-quality, professional deliverables as required by each project plan.
• Create, manage, and monitor the project budget by collaborating with stakeholders to establish budgetary constraints, track expenses, and adjust as needed to ensure the project stays within budget.
• Schedule and facilitate weekly project status meetings with the core project team.
• Manage and cultivate relationships with multiple business owners and team members to accomplish project activities.
• Communicate difficult/sensitive information to project participants in a tactful and timely fashion.
• Provide clear and direct communications with others, both verbally and in written form.
• Demonstrate expertise by providing sound, creative Project Management approaches and a thorough knowledge of technical business systems.
• Exhibit a passion for standardization and continuous improvement efforts by optimizing processes and fostering a culture of consistency and excellence across all projects.
• Work in collaboration with the EPMO to ensure agreed-upon standards and practices are utilized/implemented across the organization.
• Be attentive to detail and manage own work effectively.
• Provide other duties and functions as requested by your manager and Extended Leadership Team.

Requirements

• Ability to communicate effectively both written and verbally.
• Two to five years of experience leading small to medium projects (technical integration projects preferred).
• Experience with Agile (Scrum) and Waterfall project methodologies.
• Proficient in Microsoft Office applications (including Excel, Word, Visio, Outlook, Teams, and PowerPoint).
• Experience with Smartsheets is preferred, but not required.
• Experience with Lucid is preferred, but not required.
• Experience with JIRA is preferred, but not required.
• Bachelor's degree in Information Technology, Business or equivalent experience in a Business-related field.

Nice-to-haves

• Experience with Smartsheets is preferred, but not required.
• Experience with Lucid is preferred, but not required.
• Experience with JIRA is preferred, but not required.

Benefits

• Excellent health benefits plan, which includes medical, vision and dental options.
• 401(k) with company match.
• Company profit sharing plan.
• Generous paid time-off and paid holidays.
• Paid parental leave.
• Company-paid mental health benefit through Headspace.
• 2 free on-site fitness rooms.
• Employee Assistance Program.
• Employee Resource Groups.
• Personal and professional development program.