We are looking for an experienced Project Manager who will lead the onboarding, testing, and rollout of new AI-powered tools that enhance customer experience across video products. This role partners with product, engineering, support, and operations teams to evaluate emerging technologies, run pilot programs, define requirements, and ensure smooth integration into existing workflows. This position requires executive level reporting, strong cross functional collaboration and experience in telecommunications as a proven project manager able to lead and drive efforts. This is a hybrid position located in Denver, CO and requires being in office 3 - 4 days per week. All qualified candidates must be located in the Denver area and be authorized to work in the United States without requiring visa sponsorship or C2C.