Project Manager (US)

Cluepoints - King of Prussia, PA

Full-time - Mid Level

Hybrid - King of Prussia, PA

About the position

We are seeking an experienced and results-driven Project Manager to oversee Risk Based Quality Management (RBQM) projects within our rapidly growing Professional Services-oriented Operations team. The Project Manager will be responsible for planning, executing, and delivering projects that support clinical research or pharmaceutical development, managing cross-disciplinary project teams, and ensuring project goals are met from initiation to completion.

Responsibilities

• Lead the planning, execution, and delivery of RBQM projects.
• Develop and manage project plans, timelines, budgets, and resources.
• Manage project finances and resources to ensure adherence to budgetary guidelines.
• Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Coordinate and collaborate with cross-functional project teams and manage their deliverables.
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Collaborate with internal and external partners including clinical research organizations, sponsors, and vendors.
• Ensure all project deliverables are of high quality and exceed client's expectations in compliance with Quality Management procedures.
• Actively lead and contribute to the development of highly effective training plans and content, and as project lead, ensure other project team members do the same.
• Provide basic training to clients on CluePoints solution.
• Ensure compliance with regulatory requirements and guidelines.
• Maintain clear communication and provide frequent updates to project stakeholders.
• Manage customer escalations effectively, with follow-up and closure.
• Prepare and present project status reports to senior management.
• Contribute to the development and implementation of process improvement initiatives.

Requirements

• Bachelor's degree in a business, technical, or relevant life sciences field; advanced degree is a plus.
• 5-7 years of experience as a Project Manager ideally in the pharmaceutical or clinical trial industry.
• Experience working for a SaaS company would also be considered.
• Some knowledge of clinical trial phases, regulatory guidelines (e.g., FDA, EMA), and pharmaceutical development processes.
• Some knowledge of Good Clinical Practice (GCP) guidelines and regulations.
• Some financial acumen with experience managing project budgets.
• Proficiency in project management methodologies and tools.
• Exceptional organizational and time management abilities.
• Ability to resolve conflicts and manage stakeholder expectations.
• Capable of weighing risks and making informed decisions that align with CluePoints values and strategy.
• Aptitude for data analytics and basic statistical concepts.
• Excellent communication, negotiation, and interpersonal skills with an emphasis on demonstrating professional and respectful interactions with all organization levels.
• Leadership and people mentoring skills is preferred.
• Ability to handle multiple projects concurrently, maintaining project schedule and quality deliverables in a dynamic environment.
• Ability to travel for business.

Nice-to-haves

• Experience in a hybrid work environment.
• Experience in team-building activities and events.

Benefits

• Competitive salary and benefits
• Bonus potential
• Employee referral program
• Access to online training materials
• Certifications sponsored by the company
• Personal growth plans
• Career paths to explore new opportunities