HNHF Project Manager Tax Filing Program

Nationwide Children's Hospital • Columbus, OH

6d

About The Position

Overview: Provide individual coaching and support to community residents seeking help with improving their overall financial wellness. Such support should include, but is not limited to, debt management, building savings, credit score improvement, public benefit assistance, and access to equitable mainstream financial services. Job Description Summary: Leads and manages cross-functional teams to plan, coordinate, execute, and evaluate the Volunteer Income Tax Assistance (VITA) program in Franklin County, ensuring the effective delivery of free tax filing services across multiple sites. Manages federal grant requirements, supervises site operations, and leads the recruitment and engagement of staff and volunteers to ensure high-quality, compliant, and accessible services. Job Description: Essential Functions: Lead the planning, coordination, and daily operations of multiple VITA program sites across Franklin County to ensure efficient and high-quality service delivery. Manage and ensure compliance with federal grant requirements, including budgeting, reporting, data tracking, and adherence to IRS VITA program standards. Recruit, train, and supervise program staff and volunteers, including tax preparers and site coordinators, to maintain adequate staffing levels throughout the tax season. Develop and maintain partnerships with community organizations, host sites, and stakeholders to support program outreach, site operations, and participant engagement. Monitor program performance by collecting and analyzing data, identifying areas for improvement, and implementing strategies to enhance service quality and impact. Oversee scheduling, logistics, and resource allocation for all program locations, ensuring sites are properly staffed, equipped, and compliant with operational standards. Provide leadership, coaching, and ongoing support to staff and volunteers to foster a positive, collaborative, and mission-driven team environment. Education Requirement: Bachelor's Degree in relevant field, or equivalent experience, required. Master's Degree, preferred. Skills: Excellent interpersonal, oral, and written skills. Detail-oriented and organized, with the ability to multitask and efficiently provide time management. Collaborative and team-oriented with the ability to work well independently. Experience: Three years of relevant program or project support, preferred. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Driving motor vehicles (work required) additional testing may be required, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing FREQUENTLY: Computer skills, Decision Making, Interpreting Data, Repetitive hand/arm use CONTINUOUSLY: Problem solving, Sitting, Walking "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.

Requirements

• Bachelor's Degree in relevant field, or equivalent experience, required.
• Excellent interpersonal, oral, and written skills.
• Detail-oriented and organized, with the ability to multitask and efficiently provide time management.
• Collaborative and team-oriented with the ability to work well independently.

Nice To Haves

• Master's Degree, preferred.
• Three years of relevant program or project support, preferred.

Responsibilities

• Lead the planning, coordination, and daily operations of multiple VITA program sites across Franklin County to ensure efficient and high-quality service delivery.
• Manage and ensure compliance with federal grant requirements, including budgeting, reporting, data tracking, and adherence to IRS VITA program standards.
• Recruit, train, and supervise program staff and volunteers, including tax preparers and site coordinators, to maintain adequate staffing levels throughout the tax season.
• Develop and maintain partnerships with community organizations, host sites, and stakeholders to support program outreach, site operations, and participant engagement.
• Monitor program performance by collecting and analyzing data, identifying areas for improvement, and implementing strategies to enhance service quality and impact.
• Oversee scheduling, logistics, and resource allocation for all program locations, ensuring sites are properly staffed, equipped, and compliant with operational standards.
• Provide leadership, coaching, and ongoing support to staff and volunteers to foster a positive, collaborative, and mission-driven team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees