Project Manager, Stakeholders

Metrolinx

10h • Onsite

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe, operating GO Transit and UP Express, and the PRESTO fare payment system. They are actively building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system. Metrolinx is an agency of the Government of Ontario, committed to equity, diversity, and inclusion. This role is an in-office position (5 days per week) at 5650 Yonge Street, emphasizing in-person collaboration, relationship-building, and partnership. The team offers flexibility in start and end times while maintaining core business hours. The Yonge North Subway Extension Office is seeking a Project Manager, Stakeholders, who will report to the Manager, Stakeholders. This position is responsible for managing all interfaces with internal and external project stakeholders, ensuring alignment with established scope, schedule, cost, and quality objectives. The Project Manager oversees end-to-end project delivery, executing stakeholder management plans and supporting successful implementation throughout the project lifecycle, working within a multidisciplinary environment of employees, consultants, and contractors to ensure coordinated, safe, and high-quality project execution.

Requirements

• Completion of a degree in Engineering, Systems Engineering, Business, Architecture or a related discipline – or a combination of education, training and experience deemed equivalent Engineering or Architectural college/ university degree or diploma
• Demonstrated experience in project management, preferably within the public sector
• Project management experience to manage assigned projects and coordinate with staff engaged in all stages of project management from start to close-out
• Organizational, interpersonal and oral/written/presentation communication skills to coordinate complex projects under pressure to meet schedule and budget commitments
• Proficiency is software such as MS Word, Excel, Visio, Unifier, ProjectWise

Nice To Haves

• Project Management Professional (PMP) certification Certified Engineering Technician (CET) or P.Eng. designation or partial completion is an asset
• A valid Ontario “G” Driver’s License is an asset
• Knowledge of transportation industry is an asset

Responsibilities

• Coordinates with the Project Delivery Team to resolve issues with stakeholders and develop mitigation measures.
• Ensures the project is progressing by completing, assigning, and monitoring day-to-day tasks and providing updates to management; documents lessons learned to meet project deadlines/milestones in a timely manner as well as providing management with an overall view of the status of the project.
• Ensures stakeholder input is accounted for in the project outcomes, ensure issues are appropriately managed and escalated for resolution. Ensures stakeholders are informed of any impacts or changes.
• Ensures information is communicated to relevant stakeholders and team members to enable them to make decisions and take appropriate, timely action and monitor customer satisfaction.
• Coordinates meetings, working groups and touchpoints with project stakeholders.
• Liaises with the Project Delivery Team and Contractors to develop and distribute agendas and materials in advance of stakeholder meetings.
• Ensures quality control and coordinates required approvals of materials prior to distribution to stakeholders.
• Develops content to support stakeholder coordination touchpoints.
• Develops and maintains project stakeholder register.
• Develops and maintains stakeholder RAID (Risk, Action, Issue, Decision) log.
• Coordinates with Project Delivery Team and Contractors to ensure completion of assigned actions.
• Develops, distributes and coordinates review of meeting minutes and materials.
• Develops and maintains stakeholder trackers and metrics to support KPI reporting.
• Compiles inputs to support the development of stakeholder Annual Work Plans and Task Sheets.
• Monitors spend against approved budgets.
• Demonstrates interpersonal skills and ability to negotiate as required with consultants/contractors and stakeholders.
• Prepares stakeholder reports.

Benefits

• Equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
• Flexibility in start and end times while maintaining core business hours for shared availability across the team.
• Committed to creating and maintaining an inclusive and accessible environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees