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Starbucks - Seattle, WA

posted about 1 month ago

Full-time - Mid Level
Hybrid - Seattle, WA
Food Services and Drinking Places

About the position

As a Starbucks senior project manager, business continuity you will work as a member of the Global Security & Resilience team in the Law & Corporate Affairs Department. Areas of focus include overseeing the implementation of business continuity programs and projects in North America, identifying and deploying activities that advance business resilience objectives, contributing to business continuity principles, and promoting the education and engagement of stakeholders across the organization in the business continuity lifecycle. Our objective is to increase the adoption of business continuity best practices. This includes plan development, plan exercising and plan review. You will influence and coordinate a community of stakeholders who share in enterprise resilience, creating buy-in and fostering collaboration. You will meet team milestones and provide insight on private-sector benchmarks and approaches that can be applied to Starbucks.

Responsibilities

  • Executes the governance for the North America Business Continuity program, identifying risks and opportunities for improvement where applicable
  • Provides Resiliency/Continuity risk expertise while working with the Lines of Business and other risk partners (e.g., Enterprise Risk Management)
  • Oversees execution of the Business Continuity Lifecycle in North America to ensure it meets standard and procedure requirements and supports business and regulatory expectations
  • Collaborate with cross-functional teams to ensure the development of business continuity plans for critical business functions (i.e., business impact analysis, risk assessment, business continuity planning)
  • Conduct regular exercises and simulations to assess the effectiveness of business continuity plans and identify areas for improvement
  • Support the response and recovery efforts during incidents, ensuring that appropriate actions are taken to minimize the impact on the organization's operations and reputation
  • Prepare and present reports and recommendations to senior management and executive leadership on the status of the business continuity program
  • Required to perform duties outside of normal work hours based on business needs.

Requirements

  • 3+ years of business continuity/business resiliency management or supply chain experience in a private sector Fortune 500 company
  • Strong knowledge of project management, business continuity management principles, methodologies, and best practices
  • 3+ years of experience developing and managing programs, projects and processes
  • Exceptional project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
  • Demonstrated ability to effectively coordinate and collaborate with cross-functional teams and external stakeholders
  • 3+ years of experience facilitating group exercises and delivering leadership presentations
  • Experience in conducting risk assessments and business impact analyses
  • Excellent analytical and problem-solving skills, with the ability to think strategically and tactically to identify and mitigate potential risks
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
  • Ability to adapt to changing circumstances and quickly develop innovative solutions to ensure business continuity
  • Strong presentation and reporting skills, with the ability to effectively communicate complex concepts and recommendations to diverse audiences

Nice-to-haves

  • A Certified Business Continuity Professional (CBCP) or similar professional certification in the business continuity field preferred
  • Experience in business continuity software systems as well as with O365 tools, Smartsheet and data visualization/analytics tools

Benefits

  • Access to medical, dental, vision, basic and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation from date of hire
  • Sick time (accrued at 1 hour for every 25 hours worked)
  • Eight paid holidays and two personal days per year
  • Participation in a 401(k) retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings and financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
  • Student loan management resources and access to other educational opportunities
  • Access to backup care and DACA reimbursement
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