TraceLink, Inc-posted 3 months ago
Full-time • Senior
Wilmington, MA
501-1,000 employees

At TraceLink, we’re building the world’s leading digital supply chain platform to help ensure every patient gets the medicines they need, safely and on time. We’re looking for a Senior Program Manager to lead and improve our end-to-end Product Development Lifecycle. You’ll partner with teams across Product, Engineering, Architecture, Operations, Security, and more to bring innovative cloud-based solutions from concept to release and beyond. This role is about influence, collaboration, and execution. You’ll be at the center of complex programs, ensuring on-time, high-quality delivery while helping TraceLink scale globally.

  • Lead cross-functional planning, execution, and release management for enterprise software solutions.
  • Track and communicate project progress, risks, and dependencies to senior leadership.
  • Ensure predictable, high-quality releases by coordinating across Product, Engineering, UX, Cloud Operations, and other teams.
  • Identify and mitigate risks, improve processes, and implement strategies for faster and safer delivery.
  • Document and standardize best practices while coaching teams on adoption.
  • Build strong relationships with stakeholders to align priorities and deliver measurable business value.
  • Bachelor’s degree in Business, Engineering, IT, or related field.
  • 5+ years of program management experience in a technical environment.
  • Strong understanding of SDLC, agile and traditional methods, and enterprise software delivery.
  • Proven ability to lead large, complex programs from inception through rollout.
  • Excellent communication, documentation, and presentation skills.
  • Strong problem-solving mindset and ability to balance structure with agility in a fast-paced environment.
  • PMP or Agile certification.
  • Familiarity with Atlassian tools (Jira, Confluence).
  • Experience with GxP in life sciences.
  • Working knowledge of modern software platforms.
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