Project Manager, Salesforce Business Analytics

Delta Air Lines-posted about 1 year ago

Full-time • Mid Level

Atlanta, GA

Air Transportation

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Project Manager, Salesforce Business Analytics will be responsible for analyzing, defining, and documenting requirements for Salesforce technology solutions. This role requires a self-motivated individual who enjoys problem-solving and is interested in developing their business analysis and technical skills in a collaborative team environment.

Lead sessions to collaborate with customers to define the business requirements to meet the end users' needs.
Develop and document user stories with acceptance criteria, as-is/to-be process flows as part of the requirements and design processes.
Create features using agile methodology for Jetstream team.
Implement configuration tasks per agreed upon design specifications.
Facilitate key meetings with clients and end users such as requirement sessions, system demos, user acceptance testing or end user training.
Assist with the identification and analysis of bug fixes/issues.
Participate in defining system integration and user-acceptance test plans.
Create user guides and system configuration documentation.
Execute stakeholder communication including various written communications to include one-on-one client conversations.
Work with the development team to ensure that the most significant business operations are addressed.
Familiarity with the backlog grooming process, attributes, review, and approval process.
Assist the Jetstream Program Lead in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
Maintain a functional grasp of the business requirements and project solutions.

A minimum of 4 years of Salesforce Administrator or App Builder experience required.
A minimum of 4 years in business process and/or requirements gathering.
Strong understanding of SFDC best practices and functionality.
Demonstrates flexibility and willingness to do what it takes to get the job done.
Ability to work independently.
Proven ability to think critically and effectively communicate in a team environment.
Proficient experience working with Microsoft Office.
Experience working with Enterprise Orgs.
Strong analytical skills, with the ability to observe trends and make suggestions based on results.
Available and responsive to questions, clarifications, and instructions.
Ability to tailor communication to multiple audiences at all levels.
A self-starter, experienced in leading projects or delivery work streams.
Outstanding written communication skills.
Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

Salesforce Administrator Certification.
Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.

Competitive salary, industry-leading profit sharing program, and performance incentives.
401(k) with generous company contributions up to 9%.
New hires are eligible for up to 2-weeks of vacation.
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
10 paid holidays per calendar year.
Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
Non-birthing parents are eligible for 2-weeks of paid parental leave.
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
Holistic Wellbeing programs to support physical, emotional, social, and financial health.
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve long-term career goals.
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
Recognition rewards and awards through the platform Unstoppable Together.
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks.

Track Jobs with Teal

Job Search Resources

•

AI Resume Builder

•

Salesforce Project Manager Resume Examples

•

Salesforce Project Manager Cover Letter Examples

Project Manager, Salesforce Business Analytics

Job Search Resources

Tools

Career Hubs

Guides

Company