About the position
KiZAN is an Industry leading Microsoft Professional Services and Managed Services Provider supporting Regional, National and Global clients. We personalize technology by sparking passion, fueling purpose, and building connections. Here at KiZAN, we are one team, we support each other and take the initiative to solve problems. We are fully committed to the direction chosen and always support our Mission. Being a part of KiZAN means that we win together, we create an inclusive atmosphere where everyone feels accepted, a sense of purpose, and we embrace collaboration. KiZAN Technologies has an immediate need for an exceptional individual to join our family as a Project Manager. The ideal candidate will have strong communication skills, is a true team player with a commitment to success, has leadership skills, and will be able to thrive in a fast paced, rapidly-changing environment.
Responsibilities
- Provides project oversight, management, and direction in the development and deployment of technology to meet strategic and tactical business goals for assigned customers.
- Follows PMO processes with minimal supervision.
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
- Manages resource schedules and time allocation of resources.
- Effectively communicates relevant project information to client stakeholders, KiZAN account executives and other internal stakeholders.
- Manages day-to-day operational aspects of a project and scope.
- Effectively applies methodologies and enforces project standards.
- Prepares for engagement reviews.
- Minimizes exposure and risk on project.
- Documents throughout the project life cycle to ensure stakeholders are informed and provide clarity for the project team.
- Tracks and ensures team is reporting hours and expenses on a regular basis.
- Manages project budget and works with project team to ensure time has been entered for project and time entries are correct.
- Ensures timely and accurate invoicing.
- Identifies business development and 'add-on' sales opportunities as they relate to a specific project.
- Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to communicate difficult/sensitive information tactfully.
- Motivates team to work together in the most efficient manner.
- Mitigates team conflict and communication problems.
- Manages day-to-day client interaction.
- Sets and manages client expectations.
- Develops lasting relationships with client personnel that foster client ties.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Builds a knowledge base of each client's business, organization and objectives.
- Complies with and helps to enforce standard policies and procedures.
Requirements
- 3+ years of Project Manager experience.
- Ability to manage multiple projects (single to multiple KiZAN resource projects).
- Experience with IT project management.
- Knowledge of Agile, Scrum, and Waterfall methodologies.
- Prior experience in a professional services environment strongly preferred.
- Ability to travel, overnight up to 20%.
- Ability to travel on behalf of KiZAN with reliable transportation.
- Authorization to work in the U.S. without sponsorship.
Nice-to-haves
- Knowledge of and experience with managing development and infrastructure projects specifically utilizing Microsoft technologies.
