Project Manager (Reconstruction)

Advanced Disaster Recovery • Scranton, PA

79d

About The Position

The Project Manager is tasked with successfully delivering construction services for clients and key relationships. Project Managers work diligently to meet and exceed customer expectations, develop and grow referral relationships and steward the company brand. This role involves handling residential and/or commercial restoration projects, including fire and water restoration jobs that involve mold, lead paint, and/or asbestos as well as reconstruction.

Requirements

• Competency with computers, phone and other mobile platforms
• Competency with MS office suite, Google Docs and other related software
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management skills with proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to function well in high-paced and at times stressful environments

Responsibilities

• Manages project costs and adheres to predetermined budgets
• Manages subcontractor relationships and delivery of services
• Recruits subcontractors
• Manages in-house trade staff
• Ensures quality control and work site safety
• Manages production schedules and timelines
• Operational sales and development of company brand
• Collects project funds
• Manages material and resource providers/vendors
• Manages customer and tenant relations
• Supports ongoing training and development of team members
• Contacts the customer within specified time frames for emergency and non-emergency claims
• Schedules customer appointments
• Travels to the job site to perform inspections
• Provides necessary supporting documentation including labeled photos, sketches, scope notes with observations, and room diagrams with accurate measurements
• Works with customers to ensure they understand the process
• Provides information on ADRI and how we do the repairs
• Works with insurance adjusters to provide updates and changes
• Ensures all updates are made within the internal management software
• Contacts customers and conducts walk-through of the scope to ensure accuracy
• Schedules jobs based on deadlines and crew availability
• Ensures crew is prepared with the proper scope and materials
• Maintains communication with customers to ensure customer satisfaction
• Continuous management of job labor and material costs to ensure the job remains within budget
• Maintains and updates status in company’s project management software (DASH)
• Resolves customer issues and complaints
• Adheres to the guidelines and Service Level Agreements set forth by insurance programs
• Ensures a high-level quality of work is being performed
• Follows Safety Guidelines
• Participates in 24 hour on-call rotation, responding to emergency losses after hours

Benefits

• Commission Pay
• Company provided cell phone
• Vehicle and gas card
• Medical, Dental, Vision and Aflac insurance
• Retirement Plan
• Paid Time Off (PTO)
• 7 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees