Project Manager - Real Estate and Operations

Memorial Sloan Kettering Cancer CenterNew York, NY
2dHybrid

About The Position

We are seeking a Project Manager for the Real Estate and Operations Office (REO). The REO provides direction, oversight, and coordination of transformation initiatives across the enterprise. Role Overview: Lead complex, cross-functional projects aligned with MSK’s strategic goals, ranging from departmental initiatives to enterprise-wide transformation programs. Serve as a trusted partner to project and executive sponsors, bringing expertise in project and change management. Drive all phases of the project lifecycle: from chartering and planning through execution, change adoption, and sustainability. Outline project requirements, dependencies, risks, and resources to address all components needed for a successful implementation. Apply best practice project and change management methodologies to develop roadmaps, manage resources, mitigate risks, and ensure successful delivery on time and within scope. Facilitate recurring check-ins for project team members, committee meetings, and reporting updates for senior leadership and stakeholders. Effectively implement change management processes, support process owner and operations staff, and deliver communication to all relevant stakeholders. Lead by example to foster a collaborative, high-performance culture focused on results and stakeholder experience.

Requirements

  • 2+ years of experience in project or program management, ideally in a healthcare organization
  • Proven ability to manage multiple large and complex projects simultaneously.
  • Strong foundation in project management methodology and application, including principles, tools and techniques (Agile, Waterfall, or Hybrid).
  • Hands on experience in strategic planning; risk management and change management.
  • Good communication and stakeholder engagement skills across different levels of the organization
  • Proficiency in Microsoft Office Suite and familiarity with data visualization tools (Tableau, Power BI, or Cognos).
  • Ability to lead/manage others and oversee the timely and successful completion of large scale and/or multiple projects.
  • Demonstrated leadership and the ability to influence without authority while managing large scale projects.
  • Highly self-motivated and proactive, with a proven ability to lead and facilitate group dynamics across diverse teams.
  • Exceptional communicator both in written and verbal communication; excellent business writing skills and able to develop and deliver effective presentations for various audiences.
  • Skilled in building strong relationships at all organizational levels, with demonstrated expertise in consensus building, conflict resolution, and negotiation.
  • Demonstrated ability to define a change management strategy across multi-disciplinary stakeholder groups at all levels within a highly matrixed organization
  • A growth mindset with a passion for learning, always seeking new ways to improve skills, processes, and project outcomes.
  • Thrives in an ambiguous and fast-paced environment, maintaining focus on goals while flexibly adjusting plans as needed.
  • Proficient in gathering, analyzing, and documenting complex business and system process flows at both the institutional and departmental levels.
  • High level of diplomacy, patience, adaptability and flexibility.

Nice To Haves

  • PMP certification a plus.

Responsibilities

  • Lead complex, cross-functional projects aligned with MSK’s strategic goals, ranging from departmental initiatives to enterprise-wide transformation programs.
  • Serve as a trusted partner to project and executive sponsors, bringing expertise in project and change management.
  • Drive all phases of the project lifecycle: from chartering and planning through execution, change adoption, and sustainability.
  • Outline project requirements, dependencies, risks, and resources to address all components needed for a successful implementation.
  • Apply best practice project and change management methodologies to develop roadmaps, manage resources, mitigate risks, and ensure successful delivery on time and within scope.
  • Facilitate recurring check-ins for project team members, committee meetings, and reporting updates for senior leadership and stakeholders.
  • Effectively implement change management processes, support process owner and operations staff, and deliver communication to all relevant stakeholders.
  • Lead by example to foster a collaborative, high-performance culture focused on results and stakeholder experience.
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