Project Manager - Project Liaison

Elevance Health•Mason, OH

76d•Hybrid

About The Position

We are seeking an experienced and proactive Project Liaison to join our team. This critical role involves managing incident reporting, developing prevention plans, overseeing seclusion and restraint management, and handling related reporting to the Ohio Department of Medicaid (ODM). The ideal candidate will have a strong background in compliance, risk management, and healthcare operations. The Project Manager is responsible for working with business partners to identify and implement small to medium projects that support achievement of simple to complex unit or corporate goals. Projects may be business and/or technical (software implementation or application updates) in nature. Works with moderate guidance and is responsible for applying project management knowledge, skills, tools and techniques to project deliverables, processes, and systems. Operates within defined parameters using project management methodology.

Requirements

Requires a BA/BS in a related field and minimum of 3 years professional project management experience, which at least 2 years are spent leading and directing project tasks; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Demonstrated ability to create an effective team environment, build strong relationships, solving problems and issues in a matrix environment and communicating effectively at all levels of an organization is strongly preferred.
Project Management Professional (PMP) certification preferred.
Experience working in a lead role on one or more projects strongly preferred.
Minimum of 3 years of experience in incident management, compliance, or a similar role within the healthcare or public health sector preferred.
Familiarity with regulations and best practices regarding seclusion and restraint management preferred.
Strong analytical skills with the ability to interpret and act on data insights preferred.
Excellent organizational and communication skills, both verbal and written preferred.
Ability to work collaboratively with diverse teams and manage multiple priorities preferred.
Knowledge of Ohio Department of Medicaid (ODM) reporting processes and requirements preferred.
Certification in risk management or healthcare compliance preferred.
Experience in training and development related to incident prevention and management preferred.

Responsibilities

Manages the development of a prescribed planning document.
Develops project charter.
Partners with sponsors to secure project approval.
Develops communication management plan.
Defines project team roles and responsibilities, develops work plan structure and project schedule.
Develops deployment plan.
Leads project meetings.
Identifies, documents and prioritizes scope changes and facilitates approval process.
Maintains and updates all project documents.
Secures the appropriate skill sets for project.
Sets and manages expectations with resource managers and team members.
Provides performance feedback to team members and resource managers.
Maintains issue log.
Facilitates resolution of issues.
Executes communication plans.
Regularly reports status of reports.
Manages and monitors ROI throughout the project lifecycle.
Tracks and manages time and budget against plan.
Develops testing strategy.
Conduct project close-out activities.
Prepares and participates in quality review checkpoints.
Obtain/secure and archive necessary approvals.
Manage and update project plan.