Project Manager - Professional Services

ICU Med Careers

84d

About The Position

The position involves providing project leadership and managing service delivery for multi-disciplinary project teams. The role requires setting customer expectations, managing engagement risks, and ensuring that all projects meet predefined performance targets, including customer satisfaction and profitability. The individual will analyze project forecasts, timelines, budgets, and metrics to ensure timely and budget-compliant deliverables. Additionally, the role includes facilitating contingency planning and project risk assessments, managing device service projects, and supporting sales activities as a subject matter expert.

Requirements

• Self-motivated and skilled at working independently.
• Project management experience required, including cross-functional collaboration.
• Strong comprehension and communication skills (verbal and written).
• Advanced computer skills required: MS Word, MS Excel, PowerPoint, MS Project, and SQL/Database management tools.
• Excellent presentation skills.
• Experience in planning and managing multiple projects simultaneously.
• PMP certification is a plus.

Nice To Haves

• Project management experience in the healthcare industry preferred.

Responsibilities

• Provide project leadership and organize multi-disciplinary project teams.
• Manage service delivery including scope, resources, timelines, and change order process.
• Set customer expectations in accordance with agreed terms and conditions.
• Proactively identify, communicate, and manage engagement risks.
• Manage all engagements within predefined performance targets.
• Analyze project forecasts, timelines, budgets, reports, and metrics.
• Facilitate contingency planning and project risk assessment.
• Manage other device service projects, including field correction projects.
• Present to various audiences in different settings.
• Support select sales activities and presentations as a subject matter expert.

Benefits

• Travel requirements typically up to 25% of the time.
• Largely a sedentary role operating in a professional office environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree