Project Manager, Operational Excellence

UT Health Science Center at Houston•Houston, TX

56d

About The Position

We are seeking a results-driven Project Manager to support the strategic direction of the Practice Plan and lead high-impact initiatives aligned with executive leadership priorities. This role is pivotal in driving operational excellence, supporting Management Operating Review (MOR) processes, and leading cross-functional process improvement efforts. The ideal candidate will have demonstrated expertise in Lean Six Sigma, change management, and data-driven decision-making, with the ability to manage multiple priorities in a dynamic environment. Key responsibilities include leading process improvement projects, coordinating cross-functional teams, streamlining operations, and implementing action plans that deliver measurable outcomes. Proficiency in data analysis, analytics, and performance measurement is essential to ensure alignment with organizational goals and to drive improvements in efficiency, resource utilization, and revenue growth. Position Summary: Performs cross-functional, enterprise, department and clinic-level project management. Responsible for the development and implementation of project management activities. Utilizes extensive project management and Lean Six Sigma skills to ensure accurate, efficient, and timely delivery and implementation of project deliverables while meeting stakeholder requirements and effectively managing project scope.

Requirements

Proficient with Microsoft Office.
Working knowledge of Lean/Six Sigma methodologies.
Bachelor's degree or equivalent relevant work experience in lieu of degree.
5 years relevant work experience including leadership experience (formal or informal) and managing performance improvement projects required.

Nice To Haves

Lean Six Sigma Black Belt (LSSBB) by American Society for Quality (ASQ), Council for Six Sigma Certification (CSSC), International Association for Six Sigma Certification (IASSC), or Lean Six Sigma Institute (LSSI) preferred
Project Management Professional (PMP) by Project Management Institute (PMI) preferred

Responsibilities

Serves as a primary contact within COACH for consultation, planning, execution, management and reporting of multiple continuous improvement projects that align with the organization's performance goals that have direct impact on operations. Maintains consistency in deliverables and develops effective plans to meet deadlines. Proactively engages necessary parties across the UTHealth enterprise.
Coordinates and performs assessments of the business via observation, data analytics, metric trends, financials, best practice measures, policies and procedures, evaluation of customer expectations, business drivers and regulatory guidelines to identify, plan and execute performance improvement projects. Documents processes current and future state to facilitate improvement. Keeps projects on track while managing risks and controlling quality.
Provides effective leadership, guidance and critical communications to key stakeholders and the project team. Coordinates synthesis of findings to prepare comprehensive reports including recommendations and key messages into gold standard documentation and presentations: to assist appropriate leaders in developing and implementing solutions. Makes recommendations for and/or facilitates problem resolution where appropriate.
Serves as a project manager utilizing: proven best practice techniques and methodologies such as Lean Six Sigma, execution of data manipulation and analytical analysis to support leadership's decision-making processes. Responsible for coordinating and providing effective presentations in-person and electronically to leadership and employees. Works with internal UTH leadership, UTH departments and vendors to coordinate, plan, assign and review project plans and deliverables.
Identifies needs, coordinates and develops policies, procedures, and protocols. Analyzes established COACH processes and procedures for continual improvement. Facilitates and/or makes recommendations for improvements, coordinating project teams and engaging appropriate leaders.
Other duties as assigned.

Benefits

100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you'll accrue!
Longevity Pay (Monthly payments after two years of service)
Build your future with our awesome retirement/pension plan!
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care