PROJECT MANAGER - MAJOR PROJECT TEAM

Industrial Electric Mfg • Jacksonville, FL

225d • $65,000 - $95,000

About The Position

Responsible for effectively managing and maintaining relationships between IEM and our customers during the order cycle; working directly with our customers and collaborating with other IEM departments to determine and meet customers' needs. The Major Project Team (MPT) manages orders of $1M or more in value. This position will work a hybrid schedule out of IEM's Jacksonville, FL offices - Monday & Friday remote, Tuesday thru Thursday in the office.

Requirements

• Bachelor's degree.
• 1-5 years of relevant experience (ex. project management, project estimation, inside sales, sales engineering, technical sales, etc.)
• Excellent communication skills, both written and verbal.
• Strong customer orientation, driven to engage issues all the way through resolution, collaborating effectively with any resources required.
• Technically oriented with strong problem solving and critical thinking skills.

Nice To Haves

• Bachelor's degree in Business, Mathematics, Computer Science, Engineering or similar.
• Knowledge of electrical distribution and control systems or similar highly engineered and specialized products.

Responsibilities

• Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer's expectations.
• Maintain strong support for and interact with the Regional Sales Managers and outside sales representatives in the bid process, which includes all order management activities.
• Coordinate with other internal departments and outside sales representatives/customers to achieve on-time shipment.
• Review customer Purchase Order and resolve any commercial/technical issues.
• Prepare order for entry along with managing all associated documents and correspondence.
• Participate in engineering handoff meetings when applicable.
• Work with engineering and customers through the submittal and release process.
• Work with engineering, quotations, sales, and customers to manage change orders.
• Interface with Supply Chain to ensure material availability.
• Use system generated reports or develop effective reports that track order status and flag potential issues with orders.
• Proactively anticipate, identify, and resolve possible issues with orders that may cause delays or other customer complaints.
• Perform other duties, which may be required by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree