About The Position

Sapio Science is seeking a highly motivated and self-starting Project Manager (PM). You will join a rapidly growing team that builds on our recent customer wins. You will become part of an ever-growing global team with the opportunity to help shape our customer success organization. As an experienced PM you will be confident working in Life Sciences to successfully deliver our solution to the delight of our customers. You will have knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting or are comfortable learning the processes around this software.

Requirements

  • Proven experience as a Project Manager
  • Experience with a preference for Life Sciences working with a LIMS or ELN software environment
  • Substantial experience managing internal and external stakeholders to meet project success.
  • Experience in planning and leading external client workshops and documenting project plans.
  • Proven organizational skills, with the ability to deliver agreed workload within deadlines whilst maintaining a high degree of accuracy and attention to detail.
  • Strong analytical, problem solving and fact-finding skills.
  • Experience of business change and transformation with ability to advise on best practice.

Nice To Haves

  • A BS/BA degree or equivalent in Life Science (e.g., molecular biology, chemistry) is preferable
  • Agile Project Management certified or demonstrable experience.
  • Excellent listening and presentation skills.
  • Ability to travel to client sites within Europe.
  • Demonstrated success working responsibly and effectively from a home office.
  • Effective time management, and prioritization skills.
  • Good computer skills (Excel, PowerPoint, Word, CRM Programs).

Responsibilities

  • Prime Sapio Science deployments and major enhancement projects
  • Own the success of deployments from project kick-off to go live.
  • Manage multiple projects whilst coordinating the team to keep them on track.
  • Advise the customer on Sapio Science best practice, ensure the deployment is best placed to succeed.
  • Follow Sapio Sciences agile deployment methodology wherever possible ensuring regular customer communication touch points are in place.
  • Develop detailed project plans to guide the customer and internal teams through the engagement. Ensure time, budget, quality, and success criteria are met for each project.
  • Regularly evaluate progress vs plan raising issues in a timely fashion to ensure corrective action plans are quickly put in place.
  • Work to ensure that all Sapio teams are well briefed prior to any deployment and maintain a highly professional customer engagement.
  • Work closely with the Head of Programs to ensure appropriate internal resource allocation is achieved across projects.
  • Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
  • Work closely with the Sapio Sciences global PM team to establish scalable processes and methods of working across the Customer Success PM organization including supporting IT tools.
  • Meticulously manage all PM related deployment services documentation.

Benefits

  • A competitive salary and benefits package
  • Flexibility to work remotely, with opportunities to travel
  • A comprehensive onboarding and training programme
  • Ongoing opportunities for professional growth and development
  • A collaborative, inclusive and supportive work environment
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