Project Manager, Knowledge & Content Program Manager (HR Tech | AI-Enabled)

Linda Werner & Associates

1d•Remote

About The Position

We are seeking an experienced Project Manager, Knowledge & Content Program Manager to support and scale a modern knowledge management program within an HR Technology team, with increasing focus on AI-enabled knowledge systems. This role operates at the intersection of project management, content strategy, knowledge management, and HR technology. You will help formalize how information is created, governed, and distributed to ensure it is structured, searchable, and optimized for both human use and AI-powered tools.

Requirements

4+ years of experience in project or program management within operations, content, HR tech, or learning environments
Demonstrated experience managing content or knowledge initiatives from planning through launch
Strong written and verbal communication skills
Experience working with CMS platforms, documentation tools, or internal knowledge bases
Ability to translate complex workflows, systems, or processes into clear and usable content
Ability to operate independently in a fast-paced, evolving environment

Nice To Haves

Knowledge management certification or equivalent hands-on experience
Background in technical writing, editing, or content strategy
Familiarity with HR-related domains such as payroll, benefits, compliance, or training
Experience supporting AI-driven knowledge tools, search, or automation initiatives
Experience working with vendors or globally distributed teams

Responsibilities

Manage intake and prioritization of content and knowledge initiatives aligned with program objectives
Develop and drive project plans, timelines, and deliverables across cross-functional teams
Define scope, objectives, dependencies, and success metrics in collaboration with stakeholders
Coordinate content reviews, approvals, and publishing workflows
Identify risks and blockers and implement mitigation strategies
Lead project meetings including kickoffs, status updates, planning sessions, and retrospectives
Prioritize work for technical writers and content contributors
Communicate progress, milestones, and risks to partners and leadership
Support rollout and adoption of a formal knowledge management framework
Ensure content is structured, tagged, and maintained to support AI-driven search, retrieval, and automation
Track program activities, knowledge health metrics, and adoption indicators
Support change management efforts related to new tools, workflows, and AI capabilities
Participate in workshops and working sessions to promote knowledge management best practices