Project Manager, Janitorial & Custodial Services

SOAR365•Richmond, VA

About The Position

Lead with purpose while delivering excellence in facilities services. The Project Manager, Janitorial & Custodial Services provides full operational oversight of the Defense General Supply Center Richmond janitorial services contract, ensuring high-quality, compliant, and cost-effective service delivery. This full-time leadership role is ideal for an experienced operations manager who thrives in a fast-paced, contract-driven environment and values accountability, teamwork, and continuous improvement. You'll serve as the primary point of responsibility for daily operations while supporting a mission that creates meaningful employment opportunities. Who We Are: SOAR365 For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive. We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Requirements

Candidates must be high school graduates; a college degree is preferred.
A minimum of five years of management or supervisory experience in janitorial, custodial, or a related field is required, along with a strong working knowledge of janitorial methods, procedures, and safety standards.
The ideal candidate demonstrates excellent communication, organizational, budgeting, and leadership skills, with the ability to motivate teams and manage operations independently or collaboratively.
Computer proficiency and adaptability to new technologies are essential.
A valid driver's license with an insurable driving record is required, along with the ability to travel to multiple sites.

Responsibilities

Oversee day-to-day janitorial operations
Supervise staff to ensure compliance with agency standards, safety requirements, and contract expectations
Developing and managing work schedules
Delegating and tracking work orders
Monitoring staffing needs
Overseeing hiring and performance management for direct and indirect reports
Work closely with Quality Assurance and Program Analysis staff to track trends, address training needs, generate quotes, and support service improvements
Managing vehicle and equipment maintenance
Purchasing supplies and equipment
Reviewing financials
Approving payroll and timecards
Documenting operational procedures
Conducting regular site visits and customer walk-throughs across multiple locations
Collaborate with internal support teams to improve efficiency and ensure compliance with all agency policies and regulatory requirements.