Project Manager IT
About The Position
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Summary The Project Manager is a critical member of the Infrastructure team, accountable for overall project management and delivery of technology infrastructure and systems deployments primarily at, but not limited to, our Shack locations. This includes new shack openings, remodels, infrastructure and technology projects, and shack maintenance activities. This position is responsible for leading projects and ensuring that all shack infrastructure projects are delivered on time and on budget meeting technology infrastructure, system and security standards consistent with the company’s service and SOX governance standards. This position is responsible for ensuring tight alignment between IT, Design and Construction, Shack Operations, and third-party implementation and support partners. This position is accountable for planning and forecasting capital project technology and labor costs and full program of projects associated to our technology in stores.
Requirements
- Demonstrated track record of successful project management and delivery in store infrastructure setting including POS and networks.
- Excellent communication and relationship building skills.
- Demonstrated experience planning and forecasting capital project technology and labor costs.
- Strong ability to manage projects, vendors, issues, and tasks through periods of significant change
- Bachelor's Degree
- Lifting/pushing objects weighing over 10 lbs.
- Basic keyboarding or other repetitive motions
Responsibilities
- Responsible for delivery of technology projects including project management and tasks of new shack openings, remodels, system renewals, and maintenance initiatives.
- Ensure continuous alignment with IT leadership and key business stakeholders.
- Manage projects, service providers, and implementation partners balancing time, scope, money, and tasks appropriately.
- Ensure and maintain strong relationships and communication with Operations, Development, Design, Facilities, and IT teams in addition to critical vendors.
- Assist with mentoring junior team members seeking to build their project management, communication, and organizational skills.
- Requires occasional overnight travel up to 10% of the time
Benefits
- Weekly Pay and Performance bonuses
- Shake Shack Meal Discounts
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Medical, Dental, and Vision Insurance
- Employer Paid Life and Disability Insurance
- 401k Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Access to Employee Assistance Program on Day 1
- Pre-Tax Commuter and Parking Benefits
- Flexible Spending and Dependent Care Accounts
- Development and Growth Opportunities
- Eligibility criteria applies
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
