Project Manager, Institutional Relations & Development (Hybrid)

University Hospitals-posted 7 days ago
Full-time • Mid Level
Hybrid • Cleveland, OH
5,001-10,000 employees
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The Project Manager, Development (Data Strategy & Management) provides high-level strategic leadership and support to identify, design, and implement operations of the Office of Institutional Relations & Development (IR&D) and University Hospitals. The role maintains "big picture," system-wide thinking as it relates to our engagement and management of prospective and/or existing philanthropic partners, including but not limited to the major and principal gift level. They drive and manage the strategic management, data analysis, communication, process improvement, implementation, and/or optimization of various IR&D efforts.

  • Collaborates with fundraisers, leadership, and cross-functional teams to prioritize and oversee advanced data strategy, data analysis, and business intelligence to deliver actionable insights and optimize development efforts across multiple channels
  • Directs complex projects and on-going integral work streams with considerable business impact, up to and at the major a[CS1]nd principal gift level
  • Oversees the development of plans, through data analysis, best practice benchmarking, project scoping and analysis, data projections, and operations
  • Serve as a CRM implementation process and knowledge expert, providing an expert understanding of business and data usage, participating in user acceptance and testing activities, documenting existing processes, and testing and validating new processes and workflows
  • Collaborates with internal and external stakeholders (e.g. vendors, designers, etc.), as needed, to enhance the quality and cost effectiveness of projects
  • Provides guidance and coaching to UH and IR&D staff on data management and project management processes, concepts, and methods
  • Manages additional special projects, as assigned
  • Performs other duties as assigned
  • Complies with all policies and standards
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace
  • Bachelor’s degree (required), preferably in Data Analytics, Information Systems, Business Management, or related field required; Master’s degree preferred
  • 8+ years Experience in data analysis and project management (required); Experience within a development department at a major nonprofit organization (preferred)
  • Strong analytical, problem-solving, and communication skills cross-functionally and at all levels of an organization
  • Advanced proficiency in data analysis software (e.g, Excel, SPSS) and CRM systems (e.g., Blackbaud, Kindsight, Salesforce)
  • Ability to work independently and collaboratively across teams
  • High attention to detail and commitment to data integrity
  • Experience within a development department at a major nonprofit organization (preferred)
  • Experience with campaign forecasting, prospect management, and fundraising metrics (preferred)
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