Project Manager/Inside Sales Assistant

Custom Air Ventilation & Heating of Central Florida • Davie, FL

11h • Onsite

About The Position

We are a leading commercial HVAC material supplier with an immediate opening for a Project Coordinator/Inside Sales Assistant. Our goal is to effectively promote HVAC equipment sales in the commercial construction market while delivering exceptional service to our customers. In this role, you will support Outside Sales Engineers with estimating, project management, and customer service to existing customers.

Requirements

• Passionate about serving customers
• Positive, energetic, and solution-oriented.
• Skilled at recognizing and seizing opportunities.
• Driven by success.
• Engineering degree (preferably Mechanical Engineering), Building Construction degree, or comparable industry experience.
• Proven inside sales or project coordination experience, ideally with at least 3 years working with commercial HVAC products.
• Organizational Skills: Ability to manage 50 to 100 concurrent projects at various stages of development effectively.
• Technical Aptitude: Provide comprehensive pre-sale and post-sale support with in-depth product knowledge.
• Computer Proficiency: Proficient in Microsoft Windows and relevant software for selection, pricing, quoting, ordering, and communication with factories and customers.
• Problem-Solving: Capable of creatively addressing challenges related to applications, delivery, and installation.
• Time Management: Skilled in multitasking within a fast-paced environment while adapting to changing priorities and tight deadlines.
• Customer Service Orientation: Demonstrates a proactive "can-do" attitude with a strong focus on client satisfaction.

Responsibilities

• Review Construction Plans: Understand and interpret construction plans and specifications to perform material take-offs and select appropriate materials based on project requirements.
• Job Management: Manage job files, coordinate the submittal process, handle order entries with factories, expedite orders, and process freight claims while following proper documentation and correspondence requirements.
• Customer Relationship Building: Act as a liaison between customers and Outside Sales Engineers, fostering strong relationships with both.
• Communication: Engage regularly with Outside Sales Engineers, factory representatives, and customer personnel to meet project deadlines and customer needs.
• Multitasking: Prioritize daily tasks effectively to ensure exceptional customer service.
• Material Take-offs: Ability to take off material from mechanical drawings, paying attention to important details.
• Quotation Preparation: Price materials using manufacturer software and write quotations for distribution to customers.
• Job Documentation: Set up and manage job files, including proper documentation and correspondence.
• Freight Claims Management: Understand the process for addressing damaged or shorted shipments.
• Billing Processes: Handle factory invoices, customer billing issues, and credit applications, as well as initiate credit card transactions as needed.
• Efficiency: Execute all responsibilities with speed, accuracy, and efficiency.

Benefits

• Comprehensive medical, dental, vision, short-term and long-term disability insurance.
• 401(k) retirement plan with company match
• Paid time off and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level