Project Manager Information Technology

Hospital for Special Surgery•New York, NY

1d•$86,000 - $131,375

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Compensation Range The base pay scale for this position is $86,000.00 - $131,375.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing Who will love this job: An organizer who will keep multiple projects running on time and budget while balancing competing tasks for yourself and others. A strategist who will assist in project planning and execution. Understanding key goals and satisfying a diverse group of stakeholders and their priorities. An adapter who is comfortable working as part of a team-based portfolio and supporting other’s work-styles and requests for custom materials. A collaborator who will liaise and coordinate across the organization and be a primary point of contact for internal and vendor team members. A proud evangelist who will advocate project management principles, and the ability to transfer that knowledge to HSS staff and end-users through the creation of best-practice materials. A communicator and presenter who will effectively provide concise status updates on all projects and represent the team in management venues. What you’ll do: Be a member of the IT Portfolio Office, reporting to the Director, to support Enterprise strategic initiatives within the department's portfolio. Have a deep understanding of the clinical workflows and hospital operations to be a strategic partner to the wider business, acting as the primary interface between IT, Informatics, and Operations. Ensure organizational alignment with the Enterprise PMO across cross-portfolio objectives and advising hospital leaders. Create and maintain project tools and processes based on best practices for cross-team use: project plans, issue and enhancement trackers, training companions, agenda templates, executive engagement/escalation, change management, etc. Coordinate and collaborate with the Enterprise PMO. Develop and maintain project management training for the department, including consultative services. Strategize and oversee the development, implementation, and maintenance lifecycles of multiple clinical and regulatory projects simultaneously, including: Plan and Execute: Create project plans. Write SOWs and manage future service purchases. Facilitate the completion of project scope/resource requirements, project charter, and lessons learned documentation. Define and tracking all tasks, milestones, and deliverables. Manage project deadlines and hold the team accountable for deliverables. Assist staff with research, meeting scheduling and facilitating, note taking/follow up, and general team coordination. Take ownership of issues and the delivery of resolutions. Track all issues and risks with the appropriate tools. Monitor and track all projects with the appropriate tools, and report statuses regularly to stakeholder groups. Learn and Grow: Research new methods for enhancing performance, and track project interventions with positive outcomes. Complete project assessments to innovate new processes and tools for the organization.

Requirements

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare.
Epic application training or certification.
Demonstrated ability to manage and work well in a team, navigate complicated governance structures, remove roadblocks for team members, and adapt to a constantly changing healthcare environment with competing priorities.
Proven comfort with strategic planning, risk management, conflict resolution, and change management.
Excellent interpersonal, oral, and written skills; collaborative; assertive; strategic and tactful.
Advanced knowledge of the Microsoft suite of products.
Expertise in project management software (i.e., Jira, Monday.com, Smartsheet) and working knowledge of Lean/Agile practices preferred.
Willingness to work a flexible schedule according to business requirements.
At least 5 years of experience working as a Project/Program/Portfolio Manager in a high intensity environment; healthcare and Epic experience preferred.

Nice To Haves

PMP, PgMP, PfMP, PMI-ACP, DASSM, CSM, SAFe Agilist certifications preferred.
Experience with OKRs preferred.

Responsibilities

Be a member of the IT Portfolio Office, reporting to the Director, to support Enterprise strategic initiatives within the department's portfolio.
Have a deep understanding of the clinical workflows and hospital operations to be a strategic partner to the wider business, acting as the primary interface between IT, Informatics, and Operations.
Ensure organizational alignment with the Enterprise PMO across cross-portfolio objectives and advising hospital leaders.
Create and maintain project tools and processes based on best practices for cross-team use: project plans, issue and enhancement trackers, training companions, agenda templates, executive engagement/escalation, change management, etc.
Coordinate and collaborate with the Enterprise PMO.
Develop and maintain project management training for the department, including consultative services.
Strategize and oversee the development, implementation, and maintenance lifecycles of multiple clinical and regulatory projects simultaneously, including:
Create project plans.
Write SOWs and manage future service purchases.
Facilitate the completion of project scope/resource requirements, project charter, and lessons learned documentation.
Define and tracking all tasks, milestones, and deliverables.
Manage project deadlines and hold the team accountable for deliverables.
Assist staff with research, meeting scheduling and facilitating, note taking/follow up, and general team coordination.
Take ownership of issues and the delivery of resolutions.
Track all issues and risks with the appropriate tools.
Monitor and track all projects with the appropriate tools, and report statuses regularly to stakeholder groups.
Research new methods for enhancing performance, and track project interventions with positive outcomes.
Complete project assessments to innovate new processes and tools for the organization.