Project Manager - Information Technology - FT - Days - DIO

Memorial Healthcare

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: This position is responsible for planning, organizing, and controlling resources, procedures, and timing for an administrative or business project. Plans, initiates, and manages moderately complex projects, serving as a liaison between business and project team. Plans project stages and assesses business implications for each stage, monitoring progress to assure deadlines, standards, and cost targets are met. May lead and guide the work of project team members and be responsible for more complex (IT) projects. The role is responsible for end-to-end ownership of the Configuration Management Database (CMDB), ensuring the accuracy, integrity, and operational reliability of configuration item data across infrastructure and business applications. This position combines hands-on administration—such as overseeing discovery processes, integrations, data quality controls, and stakeholder governance—with project-oriented responsibilities including leading CMDB enhancements, driving onboarding and lifecycle initiatives, and executing roadmap improvements that strengthen service visibility and ITSM outcomes. The individual partners closely with infrastructure, application, and service management teams to support change impact analysis, compliance activities, and continuous improvement efforts, while applying structured project management practices to prioritize work, track progress, and deliver measurable improvements to CMDB health and organizational service maturity.

Requirements

ACCOUNTABILITY
CALL CENTER CUSTOMER SERVICE
CUSTOMER SERVICE
EFFECTIVE COMMUNICATION
IT CUSTOMER SUPPORT
MANAGING INFORMATION
ORGANIZATION SKILLS
PRODUCTIVE WORKING SESSIONS
PROJECT MANAGEMENT
RESPONDING TO CHANGE
STANDARDS OF BEHAVIOR
TEAM WORK
Associates: Information Technology (Required)
Minimum three (3) years of relevant experience.
Information Technology, or related field. Relevant work experience may substitute for education requirement.

Nice To Haves

Project Management Professional (PMP) - Project Management Institute (PMI)
Project Management Professional-PgMP (PGMP) - Project Management Institute (PMI)
Project Management Professional (PMP) certification preferred.

Responsibilities

Develops project schedules, budgets, and forecasts, selects materials, equipment, project staff, and external contractors to optimize the project outcomes.
Identifies, develops, and gathers the resources to complete the assigned project, including coordinating with contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
Monitors progress and performance against the project plan, taking action to resolve operational problems and minimize delays.
Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.
Designs, communicates, and implements project execution plan for completing the assigned project.
Manages all aspects of a project, from start to finish, so that it is completed on time and within budget.
Stays informed about current PMO trends and overall business to understand and advise on aspects of the project.
Conducts meetings and prepares reports to communicate the status of the project within and beyond the project team, including management and leadership.
Identifies, develops, and gathers the resources to complete the assigned projects, including coordinating with contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
Designs, communicates, and implements project execution plan for completing the assigned project.