Project Manager III

Astreya•Fremont, CA

About The Position

What this Job Entails: Experience managing vendors. Experience with escalation management and resolution. Experience managing competing priorities and multiple complex workflows simultaneously. Serve as a primary point of contact for assigned vendors (or vendor workstreams), managing communication cadence and follow-ups. Coordinate onboarding/offboarding activities, documentation collection, and operational readiness for vendor teams. Track vendor deliverables, milestones, and dependencies; maintain action item logs and drive closure. Monitor adherence to contracts/SOWs, SLAs, and operational expectations; escalate gaps and risks appropriately. Partner with internal stakeholders (Ops, Finance/Procurement, Legal, Program/Project teams) to resolve vendor issues and align priorities. Support quarterly/monthly business reviews (QBR/MBR): agenda building, data prep, and post-meeting action tracking. Produce recurring operational reports (daily/weekly/monthly) using standardized templates. Define and maintain KPI dashboards/spreadsheets (e.g., volume, quality, turnaround time, backlog, cost, SLA performance, incident trends). Perform trend analysis and root-cause summaries; highlight drivers behind performance changes. Validate data accuracy, reconcile discrepancies across sources, and document assumptions/methodology. Build lightweight forecasts and capacity/throughput views when needed (e.g., demand vs. supply, staffing vs. volumes). Create clear, structured Google Slides decks for stakeholder updates, leadership readouts, and vendor review meetings. Translate complex data into story-driven narratives (insights, risks, decisions needed, next steps). Build charts/tables in Slides (or link from Sheets) and ensure visual consistency with team standards. Maintain a library of reusable decks and templates; ensure decks are version-controlled and meeting-ready. Scope: Resolves a wide range of issues in creative ways Seasoned, experienced professional with a full understanding of their speciality Works on problems of a diverse scope Receives little instruction on day to day work, general instruction on new assignments

Requirements

Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Experience working with project management teams, resolving conflict, and meeting schedule timelines
Excellent communication skills (verbal, written, documentation)
Ability to work on multiple projects and assignments concurrently
Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
In-depth experience creating spreadsheets, presentation material, and project/process documentation
Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
Proven ability to collaborate with stakeholders and communicate project updates to client executives.
Familiarity with various project management methodologies

Nice To Haves

Various certifications
Change management knowledge

Responsibilities

Manages multiple, complex, cross-functional and technical projects.
Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
Responsible for managing/tracking program milestones, timeline, and overall deliverables.
Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Drive the project lifecycle milestones from concept commit through project closure and advocate change management.
Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
Responsible for internal process improvements; remove gaps, across multiple teams and functions.
Ensure risks are accounted for and provide risk mitigation strategies.
Primary project point of contact for vendor partners and internal stakeholders.
Coordinate and assist with regularly scheduled meetings with core teams.
Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Benefits

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law