Project Manager III

Frontier Technology LLC dba MicroAge•Phoenix, AZ

3d•$100,000•Hybrid

About The Position

Are you an expert project management professional that thrives in a client first-environment? At MicroAge, our project managers make things happen for our clients and their IT goals—supporting technology initiatives at every stage. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. If you’re a proven, experienced pro who doesn’t miss the details then let’s talk. MicroAge offers a competitive compensation plan and culture that lets you set and own your goals. A project manager with 5+ years of experience who wants to execute and elevate our project management process. Between project and MSP work, our clients keep us busy, and we need your help keeping our projects planned, tracked, reported on and executed to our impeccable standards. You know how to drive things to completion and are excellent with clients and co-workers alike. You take ownership of project success and ensure projects are delivered on time and within budget.

Requirements

Executive communication and influence. Ability to simplify complex initiatives and secure decisions quickly.
Customer obsessed with strong communication and problem-solving skills
Develop and maintain good working relationships with others; recognize different values and styles, and respects others' unique characteristics or strengths
Action-oriented, strong understanding of and ability to articulate customer’s sense of urgency
Highly organized with attention to detail; understanding of project management fundamentals
Acts confidently in uncertain circumstances; works effectively in ambiguous situations
5+ years of managing IT projects independently
Active Project Management Certification e.g., PMP
Expert leading successful implementation of large-scale Microsoft, networking and cybersecurity projects
Expert creating project plans with the input of subject matter experts
Expert running technical meetings to determine progress and address any questions or challenges regarding projects
Expert taking technical meeting notes and publishing project status reports
Knowledge of Agile and Waterfall delivery methodologies
Background in VAR or MSP environments

Nice To Haves

Bachelor’s degree in a related field or equivalent work experience (preferred)
Familiarity with Microsoft, VMware, Networking and ConnectWise a big plus

Responsibilities

Deliver engagements within the constraints of schedule, features/functionality, and budget
Manage the end-to-end delivery of an integrated solution usually composed of products, services, or a formalized solution offering
Manage MicroAge resources, partners and/or customer resources and materials (equipment, software/license) used to complete tasks in a project
Maintain the Master Project Plan/Schedule, and the Communication Plan (communications within the team and between the team and external entities)
Monitor project health relative to resources (people and cost), schedule (time), and features (the solution and its quality)
Reconcile actual versus planned performance, analyzes variances, evaluates possible alternatives and takes appropriate corrective actions (control)
Create, publish and review project status reports with all project stakeholders
Conduct post implementation lessons learned
Follow documented procedures for delivery process
Document technical conversations accurately and publish meeting notes with action items and next steps
Conduct risk assessments and develop mitigation plans
Provide guidance to project resources and ensure effective change management throughout the project
Optimize project management processes using PMI best practices
Train and mentor project managers on process and best practices
Peer review SOWs and identify scope deficiencies and risks and adjusts scope accordingly
Write change orders that includes scope and level of effort
Present and articulate PMO process, project history/financials, etc. content to leadership