Project Manager II

Liberty University

21d•Hybrid

About The Position

A Project Manager leads projects through the full project life cycle, ensuring delivery within defined scope, schedule, and resource constraints. Collaborates with cross-functional teams, manages risks and progress, and ensures alignment with the University’s priorities and stakeholder expectations. The Project Manager II – Training Lead specializes in developing, delivering, and coordinating training and communication initiatives for Information Services (IS) products and services, ensuring university stakeholders are informed, equipped, and supported.

Requirements

Demonstrated technical experience beyond foundational level, whether through prior project exposure, domain familiarity, or advancement from a PM I role.
Bachelor’s degree; Business, IT, Communications, or related field is required.
1-2+ years of experience supporting or managing projects is required.
Demonstrated experience creating training materials and delivering instructional content to varied audiences.
Strong writing and communication skills, with the ability to quickly understand technical concepts and translate them into clear, user-friendly language.
Strong analytical and critical thinking skills; able to assess situations, evaluate information, and solve both routine and complex problems using sound judgment.
Ability to communicate clearly and professionally, both verbally and in writing
Proficiency in understanding, speaking, reading, and writing English to support professional correspondence and collaboration.
Strong interpersonal and public communication skills to represent Liberty University in a professional manner.
Strong organizational skills.
Proficiency in standard office software and relevant project/program management tools.
Frequently required to perform desk-based work, including computer use and data entry.
Ability to communicate effectively in meetings and collaborative settings, with or without reasonable accommodation.

Nice To Haves

Extensive knowledge of Microsoft 365 suite is a huge plus.

Responsibilities

Manage project execution throughout the full project life cycle to ensure adherence to defined scope, schedule, and resource constraints
Develop and maintain a Work Breakdown Structure (WBS) and associated project planning artifacts.
Direct or coordinate activities of cross-functional project team members.
Prepare and deliver project status reports and performance updates to stakeholders.
Develop and implement a stakeholder-informed communication plan tailored to project needs.
Adhere to Liberty University policies, representing the University in an exemplary and professional manner.
Work effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.
Lead the creation of step-by-step training materials, documentation, and instructional content for IS products and services.
Serve as the primary lead for IS crisis communication efforts, including drafting and distributing timely outage notifications and impact updates to university stakeholders (requires participation in an on-call rotation, including nights and weekends).
Facilitate and teach training classes for faculty & staff, ensuring content is accessible and easy to understand.
Represent Information Services at university events (e.g., CFAW, Summer Orientation, Student Technology Council), communicating IS offerings to diverse audiences.
Manage tasks and cross-functional projects that span multiple teams or stakeholder groups.
May serve as the primary business or technical representative on projects.
Develop communication plans that consider stakeholder needs.
Track project risks and progress with guidance from senior team members.
Build stakeholder trust through clear communication, responsiveness, and adapting to diverse audiences.