Project Manager II, Product Commercialization

Amazon•Austin, TX

5d•Onsite

About The Position

Product Commercialization is looking for its newest Project Manager (Product Commercialization Lead). This dynamic team is the pulse critical to driving the cross-functional execution of the Worldwide Grocery Stores Private Brands product launch process (product brand, product attributes / communication hierarchy, product information accuracy and more come together for finalization and activation within this team) as well as any product changes to current items. The PC Team also facilitates development, implementation and improvement of various work-streams and conducts resource/ capacity planning to inform all functional teams supporting the Worldwide Grocery Private Brands program at Amazon. With key functions in both business planning and execution, the team seeks to optimize business processes and efficiencies cross-functionally to serve a number of teams supporting program, including: Sourcing, Product Development, Package Design, Manufacturers, Logistics/Supply Chain, Product Quality and Global Food Safety. This position can base out of either our Austin or Seattle HQs and will require 100% of your time in office outside of planned business travel. About the team Worldwide Grocery Stores (WWGS) is a global retail organization dedicated to revolutionizing the grocery shopping experience through enhanced efficiency, quality, and affordability. At its core, WWGS Private Brands (PB) serves as a crucial strategic division that develops, sources, and manages our Whole Foods Market (WFM) and Amazon-branded proprietary food products across all geographic regions. This team also leads the Whole Body assortment, which includes non-food and health/wellness products for WFM. Operating as a unified force, Private Brands supports both North American and International operations by leveraging cross-functional expertise in product development, sourcing, sensory, commercialization and quality assurance to bring our products to market end-to-end across all WFM and Amazon channels. Through the integration of Whole Foods Market (WFM) and Amazon-branded products, Private Brands enables WWGS to deliver high-quality, innovative products and brands while maintaining operational excellence across diverse global markets. This collaborative structure allows WWGS to rapidly scale its food portfolio while maintaining consistent quality standards and efficient processes throughout its worldwide operations. This team manages the Amazon Saver, Amazon Grocery, byAmazon, Aplenty, Amazon Kitchen, 365 by WFM (including our organic products), and Whole Foods Market brands.

Requirements

4+ years of program or project management experience
Experience working cross functionally with tech and non-tech teams
Experience using data and metrics to determine and drive improvements
Understands leading project management methodologies and is comfortable applying project management principles to varying project situations
Ability to plan, estimate, organize, and monitor projects
Capable of keeping projects on track, in accordance with multiple stakeholder deadlines
Excellent communication skills, including written, verbal, and active listening
With guidance, responds to questions and presents information to internal and external stakeholders with an appropriate level of detail, given the audience/recipient, in both 1:1 and group settings
Continuously seeks to elevate the quality of own work and that of the collective team
Maintains positive working relationships with supported functional stakeholders
Applies basic research, information gathering, and analytical skills to: 1) Select appropriate alternatives from proposed options and/or preferences communicated, 2) Collect required documentation and verify conformance with internal standards and regulation, 3) Assess accuracy of detailed information against an array of policies and procedures
Handles detailed, structured problems, narrowing and identifying specific roadblocks to task completion
Uses existing procedures to resolve standard problems
Understands the strategy, goals, and objectives of the company, business unit, and/or project
Identifies alignment / misalignment of project goals with larger organizational strategy, goals, and objectives, and suggests solutions to support key business goals as needed/helpful
Comfortable learning basics of the Whole Foods Market product assortment, supplier base, and key operational detail

Nice To Haves

Working knowledge of project management software(s) such as Workfront is a plus

Responsibilities

Provide PM support for assigned areas of business
Engage with functional representatives to understand business requirements, including ‘definition of done’, documentation expectations, resource limitations and risks.
Contribute to building and maintaining project roadmaps, including overall timelines and statuses.
Track and manage progress, identifying and escalating major issues / risks to management
Engage with Team Members and leadership to ensure a mutual and shared understanding of project expectations
Ensure customer focused decision-making
Partner with outside organizations and various stakeholder teams to ensure alignment, collaboration, and wide-spread sharing of lessons learned
Engage with other business groups to identify gaps and suggest process and communication improvements
Ensure consistency and adherence to applicable brand standards, processes, and policies
Coordinate label compliance reviews, including accuracy, consistency and conformance to Quality Standards and conventions/best practices in all claims, copy, instructions, and other information
Create clear vendor communication, involving launch requirements and label development and review processes
Facilitate the label review and approval process by outside organizations, including vendors, organic certification agencies, kosher certification bodies, and organizations involved in the Sourced for Good program, such as Fair-Trade USA, etc.
Extensive proofing and accuracy-checking against Technical Specifications, noting package design revisions
Maintain weekly business partner meetings, including agenda and discussion facilitation
Travel up to 10%