Project Manager II - Client Tax Operations

JPMorgan Chase & Co. • Newark, DE

3d

About The Position

As a Project Manager II - Client Tax Operations within within JPMorgan Chase, you will support the delivery of regulatory and strategic tax programs. You will help translate complex tax rules into actionable project plans, modernize processes and controls, and ensure accurate tax withholding, documentation, and reporting. You will collaborate across teams, manage project details, and drive results in a dynamic environment.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• Four years of experience in project management within the financial services industry, with exposure to tax operations preferred.
• Familiarity with US Tax Withholding & Reporting Requirements (such as FATCA, NRA, Backup, 1099, 1042S) is a plus.
• Demonstrate ability to support complex business solutions and manage multiple priorities.
• Solid understanding of tax operations, regulatory requirements, and industry best practices.
• Strong communication and interpersonal skills, with a collaborative approach.
• Ability to think methodically and drive results in a fast-paced, evolving environment.

Nice To Haves

• Advanced degree (MBA or similar)
• Experience with process re-engineering, change management, or audit readiness is desirable.

Responsibilities

• Deliver end-to-end delivery of tax operations initiatives, including scoping, planning, budgeting, and governance, to ensure projects are completed on time and within scope.
• Develop and maintain detailed project plans, tracking milestones, dependencies, resources, and budgets and update RAID logs (Risks, Actions, Issues, Dependencies) and delivery metrics to keep execution on track.
• Facilitate project working group meetings by preparing agendas, capturing decisions, documenting action items and owners, and tracking progress and risks.
• Design and implement target operating models and process improvements, embedding controls, service level agreements (SLAs), and key performance indicators (KPIs) to ensure compliance and accuracy.
• Monitor risks, issues, and dependencies, enforce change control, and maintain audit and compliance evidence.
• Support stakeholder communications and change management efforts, including preparing status reports and helping develop standard operating procedures (SOPs).

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees