Project Manager I
About The Position
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a d purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. The Opportunity The Project Manager (PM) is responsible for managing the coordination of the packaging/display/visual information flow process, functioning as a liaison between sales, estimating, accounting, production, and the customer.
Requirements
- High school diploma or GED required; Post-secondary education preferred
- Experience in customer service/account management preferred
- Experience in ing or packaging preferred
- Strong written and oralmunication skills required
- Project management, problem solving, and analytical skills
- Excellentanizational & time management skills
- Ability to multitask andplete tasks efficiently and accurately
- Attention to detail and ability to prioritize is essential
- Must be proactive, a self-starter/takes initiative
- Ability to resolve conflicts and develop teamwork
- Personalputer experience and knowledge of Windows applications and Microsoft Office
- Ability to work with cost systems and estimating reports
Responsibilities
- Manage the customer experience: Quotes; Orders; Schedules/Tracking; Expediting; Shipping; Inventory Management; ing
- Estimating: Work with sales, management and customer on product estimating to produce item specific quotes, documenting accordingly.
- Orders: Manage and process customer purchase orders ensuring all data isplete, accurate, documented and tracked for customer fulfillment. Includes customer credit and set-up, pricing, product specifications, order tracking and correspondence for achieving on-time in-full (OTIF) deliveries.
- Manage all inventory (planned or unplanned) to reduce excess aged inventory and control costs
- Manage all qualityplaints in the system of record with plant quality manager providing root cause corrective action to customers within standard time allotted
- Process customer/account specific reports, as needed; i.e. open order/status reports, etc.
- Create, facilitate and attend new item meetings as required
- Attend production meetings to ensure order tracking and fulfillment
- Create & facilitate customer and/or plant specific cadence meetings for accounts, as required
- Visit key customer and vendor locations to enhance ongoing business relationships
- Organize andmunicate customer feedback relative topany/plant/service performance
- Responsible for continuous education in the areas of new technology, new processes, personal & professional growth
- Provide innovative ideas relative to service, sales, and process/procedures
- Ad to Smurfit WestRock values and operating principles
- Individual contributor that works under supervision
- Applies subject matter knowledge
- Other duties as assigned
Benefits
- Corporate culture based on integrity, respect, accountability and excellence
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills,petencies and potential
- Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and !
- A career with a global packagingpany w Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
