Project Manager I

UniTek Global Services • Columbus, OH

4d

About The Position

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company. The ideal candidate should be a self-motivated problem solver that's able to operate in a fast-paced, high volume work environment.

Requirements

• Minimum 5 years' experience in Project Management
• Excellent written and verbal communication skills and a strong command of the English language is required.
• Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling.
• Experience with telecommunication dispatching and project management
• Experience working with multiple projects at one time
• Ability to work with project deadlines, project changes, and the ability to overcome unforeseen project challenges
• Ability to trouble shoot and solve technical, personnel or other project related issues
• Working knowledge of Microsoft Office applications
• Ability to motivate, lead, teach and train on proper work and safety procedures
• Leadership and negotiation, conflict management, analytical and problem-solving capabilities, strong customer orientation
• Strong business minded consultative approach with focus on profitability and margin
• Working knowledge of business processes, including tender and sales
• Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision-making process
• Work in schedule driven environment, including working efficiently, multi-tasking, meeting stringent deadlines, and achieving project goals
• Strong organizational, interpersonal, verbal and written skills
• Public speaking and presentations skills
• Skills in mentoring and training employees with varying educational backgrounds and aptitudes
• Lift up to 65 lbs. of equipment and tools
• May be required to work long and unpredictable hours
• Travel required up to 50% of the time
• Must be able to pass pre-employment screening that includes background and drug testing

Nice To Haves

• Bachelor's degree in general business; or a combination of education and work experience along with required skill set
• PMP or CAPM preferred

Responsibilities

• Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting, efficiently solving issues with DirecTV and DirecTV customers, technician scheduling and morale
• Show exemplary customer service to DirecTV, DirecTV customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude.
• Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.
• Oversee business financials and provide reporting to management
• Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required
• Update customers with regular status updates and scope of work changes
• Complete regular follow up with local management and field technicians and provide frequent status updates to senior management
• Work with customers and senior management to help define a scope of work for larger projects and rollouts
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees