Project Manager - Dock & Door

Crown Equipment Corporation • OH

80d

About The Position

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. The Project Manager - Aftermarket will manage project activities related to aftermarket business, develop project definitions, specifications, project plans and guidelines, and ensure timely delivery of software features that meet technical specifications, customer expectations, and quality standards.

Requirements

• 5 to 7 years related experience.
• Bachelor degree (Business).
• Non-degree considered if 12+ years of related experience along with a high school diploma or GED.

Nice To Haves

• Experience with SAP ERP System, Microsoft Excel, Word, PowerPoint, and Adobe Workfront.
• Fluent in the software development process, Jira, Confluence, and Google Analytics.
• Knowledge of PMO methodology, processes and documentation.
• Demonstrated ability to coordinate cross functional work teams toward project completion.
• Demonstrated effective leadership and analytical skills.
• Excellent written and verbal communication skills as well as interpersonal, organizational, analytical and presentation skills.

Responsibilities

• Manage project activities related to aftermarket business.
• Develop project definition, specifications, project plans and guidelines.
• Set, define, and communicate project goals in accordance with the tactical/strategic plan.
• Develop plans for project implementation, including defining and managing resources to meet schedules for multiple concurrent projects.
• Monitor metrics and schedules during projects.
• Ensure timely delivery of software features that meet technical specifications, customer expectations, and quality standards.
• Perform UAT and system evaluations as necessary.
• Develop and communicate project information to various levels of Company management.
• Provide leadership and coaching of cross functional teams while collaborating with other department managers.
• Coordinate efforts among various cross-functional groups to resolve issues, task priority and resource utilization.
• Communicate performance of project team regularly by written and/or oral presentation.
• Report and escalate issues that could impact timeline or scope of project to management.
• Carry out corporate administrative policies and directives for all assigned personnel.
• Provide customer service for the Crown 360 Parts & Service system.
• Manage day to day activities for system support.
• Perform other duties as assigned.
• Champion product causes to assure that product solutions are the best possible based on scope of project.
• Champion and initiate new ideas and/or development activities which are not currently being considered.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees