Project Manager, Creative Ops

The Florida Panthers•Sunrise, FL

9h•Onsite

About The Position

The Florida Panthers are looking for a Project Manager, Creative Operations to own and evolve the flow of creative work through the department. This role is responsible for building and maintaining scalable processes, managing timelines and production schedules, and keeping projects moving across a fast-paced creative environment. The right candidate is systems-minded, comfortable operating in ambiguity, and genuinely excited about using emerging tools – including AI – to make the team more efficient.

Requirements

Wrike proficiency strongly preferred but not required; advanced familiarity with project management platforms required;
Strong understanding of the creative process – enough to set realistic timelines, anticipate bottlenecks, manage requester expectations, and keep work moving without micromanaging;
Excellent organizational and communication skills across internal teams and external partners;
Builds trust with internal partners and requesters, strong relationships are how this role sets expectations, navigates competing priorities, and keeps work moving
Comfortable working in ambiguity and adapting priorities quickly – this environment moves fast and does not always follow the plan;
Familiarity with Adobe Creative Suite at a working knowledge level;
Proficiency in Microsoft Office and Google Workspace;
3–5+ years of experience in project or creative operations coordination at a creative agency or in-house creative department;
Bachelor’s degree in marketing, communications, business, or related field – or equivalent experience.

Responsibilities

Scale and maintain the Creative Operations process using project management software; Wrike experience strongly preferred;
Oversee intake form architecture, automation rules, and dashboards for the creative team and internal stakeholders;
Onboard new departments and users to project management software and drive adoption across the organization;
Manage project timelines and production schedules in collaboration with the Creative and Marketing teams across digital, print, and signage;
Assist in pre-production planning and vendor coordination for photography, motion, and video projects;
Work closely with all teams to ensure deadlines are met, vendor specs are accurate, and stakeholders are kept informed;
Lead the weekly creative team status meeting to set priorities and align on the work week ahead;
Collect feedback from internal partners to continuously improve process and communicate updates;
Actively explore and integrate emerging tools to improve workflow efficiency;
Support the planning of new marketing initiatives, helping streamline approvals and increase speed to market;