Project Manager, Clinical Services (IKC)

DaVita Kidney Care

10d•$62,000 - $95,000

About The Position

Responsibilities include: Analysis: Build, refine, and own sustainable models which facilitate reporting, dashboards, and analysis (variance, sensitivity, statistical); consistently create thoughtful, trustworthy Value Creation: Collaborate with cross-functional teams to solve complex clinical issues and identify opportunities to deliver profitable growth and bottom-line leverage to DaVita IKC Clinical Operations Strategy Partner with Clinical Services, support, and operations leaders to assess and quantify opportunities to innovate, improve clinical performance, impact patient outcomes Generate insights around performance drivers, including patient admissions, geographic trends, team opportunities Perform monthly, quarterly, and annual qualitative and quantitative portfolio analysis and present summarized takeaways to senior clinical leaders Develop & implement multi-year objectives, including meaningful outputs, presentation materials, and an efficient user experience for clinical and operations partners as well as field-level patient-facing teammates Special Projects Develop projects that facilitate strategic goals, including clinical, financial, operations, implementation, and team culture; deliver accountable timelines, creative solutions, and full engagement Propose and monitor project plans, including high engagement and effective coordination with cross-functional stakeholders, and proactive communication Step up to meet ad hoc challenges identified within the organization with dependable project management, organization, and proactive communication Clinical Insights Assess clinical data to identify trends and outlier patterns to drive process improvement Develop clinical models to forecast opportunities to drive clinical initiatives that strengthen care quality and improve patient outcomes. Team: Build a fun, cohesive team atmosphere through active engagement and personal development; seek and provide feedback; be proactive, driven, and dependable Other: Work with all levels of management, lead meetings, and send actionable recaps What you can expect when you join the Village: Patient Focus: Clinical outcomes consistently ranked above the national average and dedication, above all, to caring for patients around the world Culture: A “community first, company second” culture based on Core Values that really matter Development: Award-winning education and training across multiple career paths to help you reach your potential Compensation: Competitive compensation and performance-based rewards for stellar individual and team contributions Benefits: A comprehensive benefits package designed to enhance your health, your financial well-being, and your future

Requirements

Team player with a positive attitude who embraces change, growth, and our Core Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun
A relentlessly curious problem solver who is not afraid to challenge assumptions and take inventive approaches to any problem
Experience creating comprehensive multi-phase project plans, developing success criteria, working with cross-functional stakeholders, and reporting on progress
Proficiency with Excel (Expert) and PowerPoint (Advanced), including the ability to translate analyses into business impact
Excellent interpersonal skills with a demonstrated ability to foster effective teams and partnerships. Work successfully with diverse stakeholders
Proven ability to communicate at multiple levels (written, oral, presentation) and to any type of professional audience. Explain complex topics and distill insights from others
Requires a Bachelor’s degree
1-3 years of experience - responsible for managing full project lifecycles, relevant analysis, stakeholders, budgets, and teams

Nice To Haves

experience with Smartsheet software is a plus
Tableau a significant plus

Responsibilities

Build, refine, and own sustainable models which facilitate reporting, dashboards, and analysis
Collaborate with cross-functional teams to solve complex clinical issues and identify opportunities to deliver profitable growth and bottom-line leverage to DaVita IKC Clinical Operations Strategy
Partner with Clinical Services, support, and operations leaders to assess and quantify opportunities to innovate, improve clinical performance, impact patient outcomes
Generate insights around performance drivers, including patient admissions, geographic trends, team opportunities
Perform monthly, quarterly, and annual qualitative and quantitative portfolio analysis and present summarized takeaways to senior clinical leaders
Develop & implement multi-year objectives, including meaningful outputs, presentation materials, and an efficient user experience for clinical and operations partners as well as field-level patient-facing teammates
Develop projects that facilitate strategic goals, including clinical, financial, operations, implementation, and team culture
Propose and monitor project plans, including high engagement and effective coordination with cross-functional stakeholders, and proactive communication
Step up to meet ad hoc challenges identified within the organization with dependable project management, organization, and proactive communication
Assess clinical data to identify trends and outlier patterns to drive process improvement
Develop clinical models to forecast opportunities to drive clinical initiatives that strengthen care quality and improve patient outcomes
Build a fun, cohesive team atmosphere through active engagement and personal development; seek and provide feedback; be proactive, driven, and dependable
Work with all levels of management, lead meetings, and send actionable recaps

Benefits

Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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