Project Manager - Client Services

Alluvionic•Melbourne, FL

About The Position

Alluvionic is seeking a Project Manager - Client Services to lead client onboarding, engagement coordination, and delivery of Commercial Services projects. This role manages a portfolio of client engagements, ensuring work is organized, visibility is maintained, and communication flows effectively between clients and internal teams. The ideal candidate thrives in a fast‑paced environment, managing multiple concurrent engagements while maintaining strong client relationships and operational clarity.

Requirements

3+ years of experience in project coordination, project management, client services, or account management roles.
Experience supporting client-facing engagements or professional services delivery.
Experience tracking project hours, burn rate, or resource utilization.
Experience using Smartsheet or comparable project management tools.

Nice To Haves

Bachelor’s degree preferred.
PMP certification preferred but not required.

Responsibilities

Client Engagement & Onboarding Lead client onboarding, including kickoff scheduling, documentation, and internal alignment.
Serve as the primary coordination point between clients and internal teams throughout the engagement.
Maintain clear scope, timelines, deliverables, and ongoing client communication.
Support engagement closeout and client offboarding.
Project Coordination Coordinate and track progress across multiple client engagements.
Align and schedule internal SMEs and technical resources as needed.
Provide structured updates and oversight across engagements at varying stages.
Deliver deeper project management support for select, higher‑complexity engagements.
Burn Rate & Resource Monitoring Track project hours and burn rate against budgeted effort.
Monitor utilization and escalate scope or overage concerns.
Maintain reporting and visibility for Commercial BU leadership.
Operational Support Maintain project documentation, dashboards, and status reports in project management tools.
Support leadership with portfolio‑level tracking and reporting.
Contribute to improving onboarding workflows, templates, and delivery processes.
Use Smartsheet or similar tools to manage project activities and reporting.

Benefits

15 PTO days, plus 5 additional days on your 10th hire anniversary
11 paid holidays per our company handbook
Health insurance 50% premium paid by employer (note: employer contribution does not apply to dependents)
Health Savings Account
Vision and dental insurance
Long-term and short-term disability insurance (paid fully by the company)
25k employer paid AD&D & life insurance (with buy-up options for additional coverage)
401(k) retirement plan with 100% company match up to 4% of employee’s gross salary
Annual incentive pay opportunity
Tuition reimbursement (after 6 months of employment)
Employee referral bonus per our company handbook
Employee Assistance Program (EAP)
Professional organization membership (after 6 months of employment)
Paid professional certification (after 6 months of employment)
Workers’ compensation (paid fully by the company)
100% employer paid IDShield® membership
On-site notary for headquarters employees
Multiple company celebrations