Project Manager, Client Operations

IPG MediaBrands•New York, NY

40d

About The Position

We are seeking an experienced Client Operations Manager to add to our end-to-end Operations team. The person in this role will leverage data, tools, and process to optimize and steward foundational workstreams across E2E Media Operations and Business Operations. A successful Client Operations Manager will drive critical projects forward while motivating clients and internal stakeholders. They excel at problem solving, are comfortable in the unknown, and are excellent communicators.

Requirements

Experience in Operations, Media Buying, Creative and/or Project Management
Excellent communication and collaboration skills with internal and external stakeholders at all levels
Strong analytical skills with the ability to identify areas for improvement and optimization
Strong project management skills with the ability to handle multiple projects and meet tight deadlines
Proficient in Microsoft Word, Excel, and Power Point

Nice To Haves

3-5 years of relevant experience in a media environment
Experience managing creative assets, preferred
Proactive, resourceful, and organized team player
Experience in Project Management tools (Asana, Smartsheet) and Buying tools (MBOX, Prisma), preferred

Responsibilities

Serve as the primary point of contact and facilitate communication regarding creative campaign assets across Agency, Clients, and Vendors
Partner with Digital and Video investment, Trafficking, and Operations teams to manage video creative asset trackers and media specs from start to finish
Ensure timely and accurate trafficking of Video and Digital assets through adherence to cross-agency quality control processes
Support cross organizational Creative Meetings and maintain documentation across business segments
Leverage knowledge of Media Buying & Operations to identify and develop process enhancements to drive efficiencies across workstreams related to budget management, creative management, data cleanliness and tool maintenance
Effectively manage and prioritize multiple projects, establish deadlines, and manage escalations to stakeholders
Maintain documentation of ongoing optimizations and develop training materials as needed

Benefits

medical and dental coverage
401(k) plans
flex spending
life insurance
disability
employee discount program
employee stock purchase program
paid family benefits
discretionary time off days
company-wide Appreciation Weeks and Wellness Days
competitive salary
eligibility for an annual discretionary incentive award or a relevant incentive award