Project Management - Supervisor

ICU Medical • Lansing, MI

392d • Remote

About The Position

The Supervisor, Project Management at ICU Medical, Inc. is responsible for executing field action strategies and operational initiatives, managing a team of Project Coordinators, and ensuring effective communication and execution of field repairs and recalls. This role involves collaboration with various stakeholders, including regulatory agencies and key customers, to maintain compliance and minimize customer impact during project execution.

Requirements

• Minimum 5 years Project Management experience required
• University/College degree (BA) preferred
• PMI Certification is a plus
• Experience in the medical device industry is preferred
• Strong analytical and problem-solving skills
• Excellent computer and data management skills required
• Strong verbal and written communication skills required

Nice To Haves

• Master level proficiency in MS Excel and MS Outlook
• Experience in medical device industry

Responsibilities

• Collaborate in the Field Action/recall processes ensuring field corrections are managed effectively and efficiently and reported to regulatory agencies as required
• Supervise Project Managers and Project Coordinators in the scheduling of repairs in the field
• Develop and prepare analytics and completion results to present for Agency update reports and communication to management
• Routinely communicate recall project goals, status, requirements, and deliverables to the Senior Program Manager
• Work with Marketing to define key customers and prioritize their execution
• Manage communication with large key customers, IDN's, and health networks throughout their repair process
• Communicate with corporate and international regulatory professionals for execution outside of the US
• Maintain Field Action Objective Evidence records in a categorized and easily accessible fashion
• Contribute to audit preparedness and ensure accuracy and completeness of repair records and associated documentation
• Support project completion with minimal customer impact through strong customer-centric communication skills
• Perform other duties as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED