Project Management Specialist, Software Implementation

Strata Decision Technology • Chicago, IL

134d • $61,000 - $71,000 • Remote

About The Position

At Strata, you'll be part of a mission-driven team helping healthcare organizations drive better financial and clinical outcomes. You'll work in a collaborative, learning-focused environment with opportunities to grow your career in project management and healthcare technology. As a Project Management Specialist, you'll play a key role in supporting our software implementation efforts by leading a portfolio of small-scale projects. You'll work directly with new and existing customers to manage software implementations, source system conversions, add-on modules, and Continuous Improvement initiatives from kickoff to close. This role is designed to build your project leadership skills through hands-on experience, mentorship, and exposure to larger, more complex portfolios over time.

Requirements

• 0-2 years of experience in project coordination, project support, or related roles.
• Familiarity with project management tools (e.g., Salesforce, Smartsheet, Microsoft Office).
• Strong organizational skills and attention to detail.
• Strong problem-solving skills and the ability to remain calm and solutions-oriented in the face of challenges.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and adapt to changing circumstances.
• A collaborative mindset and eagerness to learn from experienced project leaders.
• Foundational understanding of project scope, timelines, and budget principles.
• Comfort working in a fast-paced, customer-facing environment.
• A continuous improvement mindset and willingness to contribute ideas.

Responsibilities

• Independently lead a portfolio of small-scale customer projects from kickoff to completion, with mentorship and guidance from senior project leaders.
• Develop and maintain project workplans, documenting changes and risks in alignment with customer statements of work.
• Monitor project progress using Salesforce, Smartsheet, and other Project Management tools.
• Collaborate with cross-functional teams to ensure deliverables are met and expectations are aligned.
• Report progress through weekly status meetings and monthly executive meetings with clients and internal leadership.
• Assist project leaders in defining risks, dependencies, and issue resolution.
• Support project budget tracking and documentation, including Change Requests and Order Forms.
• Maintain high-quality project documentation and ensure timely updates to internal systems.
• Serve as a customer advocate, fostering strong relationships and ensuring a smooth implementation experience.
• Manage expectations and escalations of both internal team members and clients.
• Participate in regular planning meetings to prepare for & manage project tasks in alignment with Strata's Agile operations.
• Ensure coordination between different consulting teams to ensure implementation tasks are clearly defined and completed on schedule.
• Support account management activities as needed with assigned client accounts.

Benefits

• Comprehensive benefits package including retirement benefits.
• Health and welfare benefits.
• Paid time off.
• Parental leave.
• Life and accident insurance.
• Other voluntary and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed