Project Management & Operations Leader

ABBCarmel, IN
Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: remote (#Li-Remote) within the North territory. Travel is estimated to be about 25%. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Requirements

  • Bachelor’s degree preferably in Engineering (Master’s degree or MBA is a plus)
  • 10+ years of relevant industry experience
  • Candidates must already have work authorization that would permit them to work for ABB in the US.

Nice To Haves

  • Backgrounds in service, project management, switchgear, power delivery, and familiarity with ABB solutions preferred

Responsibilities

  • Shape and execute project‑delivery strategy aligned with global business goals, driving efficient processes, strong contract/claim management, accurate documentation, and continuous improvement based on lessons learned.
  • Ensure a superior customer experience by maintaining strong customer focus, resolving escalated issues, identifying operational improvement opportunities on‑site, and relentlessly driving customer satisfaction and retention.
  • Manage a team and oversee portfolio‑level project management through reviews, proper project closure, KPI achievement (revenue, utilization, margin, satisfaction), and alignment with sales on planning, bids, estimating, and resource forecasting.
  • Improve operational and service performance by forecasting consulting pipelines, enhancing project‑management practices, proposing strategic efficiency improvements, and maintaining tight collaboration with internal stakeholders.

Benefits

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • ABB provides 11 paid holidays.
  • Salaried exempt positions are provided vacation under a permissive time away policy.
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