Project Management Assistant

ALS Global • Middletown, NJ

6h

About The Position

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. As part of a select team within the customer service group this person will directly and indirectly work with clients and the lab to meet the goals. The primary purpose of this position is to assist the project managers in reporting analytical data final reports, invoicing, fielding customer phone calls/emails, preparing sample kit requests, and reviewing chain of custodies for accuracy. Specific Responsibilities: Point of contact to coordinate, manage and provide timely responses to customer inquiries related to the management of projects and status of work in progress-from the beginning of sample collection to the final report submission. Available to client on a day-to-day basis to provide scheduling associated with sample collection, sample containers/bottle specifications, shipping containers, receipt of samples, appropriate turnaround times/due dates, project planning, and final report requirements. Scheduling, sample collection and bottle specifications are responsibilities that are shared with the Field Services Coordinator on a daily basis. Project setup entry in LIMS that are defined by client and Project Manager. Work with Project Managers, laboratory management and operations staff to meet customer requirements and resolve service and technical issues during every phase of the project. Facilitate corrective action when needed. Manage subcontract work and make sure it is reported by the due date. Maintain a general working knowledge of analytical methods, method updates, and method usage in order to monitor compliance with industry and local/state/federal regulations. Other duties as assigned.

Requirements

• Ability to multi-task and work as part of a team.
• Detail oriented and organized.
• Possession of excellent problem solving capabilities and time management capabilities.
• Strong computer skills with knowledge of Adobe Acrobat, Microsoft Excel and Word and other industry specific software.
• Strong English verbal and written communication skills with the ability to communicate with staff, management and clients in a professional manner.
• Proven ability to learn new concepts quickly and change tasks based on level of importance.
• Basic knowledge of EPA methodologies.
• Must be able to work overtime when necessary/required.
• High School Diploma and some college level courses in a science curriculum are required.
• 3+ years of laboratory experience is preferred.

Nice To Haves

• General working knowledge of industry and local/state/federal regulations is desired.
• A Bachelor of Science in Chemistry or a related field or previous laboratory experience is preferred.

Responsibilities

• Point of contact to coordinate, manage and provide timely responses to customer inquiries related to the management of projects and status of work in progress-from the beginning of sample collection to the final report submission.
• Available to client on a day-to-day basis to provide scheduling associated with sample collection, sample containers/bottle specifications, shipping containers, receipt of samples, appropriate turnaround times/due dates, project planning, and final report requirements.
• Scheduling, sample collection and bottle specifications are responsibilities that are shared with the Field Services Coordinator on a daily basis.
• Project setup entry in LIMS that are defined by client and Project Manager.
• Work with Project Managers, laboratory management and operations staff to meet customer requirements and resolve service and technical issues during every phase of the project.
• Facilitate corrective action when needed.
• Manage subcontract work and make sure it is reported by the due date.
• Maintain a general working knowledge of analytical methods, method updates, and method usage in order to monitor compliance with industry and local/state/federal regulations.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED