Project / Management Analyst
About The Position
Perrygo is a small, rapidly growing company; we are passionate about our employees as well as supporting our customers and their mission. We are excited for the opportunity to bring aboard highly motivated and energetic individuals to join our teams. Currently, we are seeking Project/Management Analysts. This role supports a Navy customer in Lexington Park, MD. Job Description and Responsibilities: Develop and maintain division standard operating procedures (SOP) ensuring all standard processes and procedures are compliant with applicable government standards. Oversee the development and maintenance of process/desk/user guides ensuring all processes and procedures are followed consistently and accurately across the Department. This included performing workflow analysis, documenting current procedures, development of associated policy or procedure changes and identifying areas for process improvement. Coordinate with internal Divisions, Product Team Leads, and managers to support service, process, and project management alignment. Identify, implement, and maximize opportunities to improve services, processes and procedures that are consistent with ITIL frameworks and PMBOK best practices. Create IT SOPs and process flow charts by collaborating with subject matter experts to gather and translate data into operable business procedures. Communicate IT operations initiatives through the facilitation of cross functional status meetings and the creation of communications plans, graphics, notices, and training publications. Perform SharePoint administration by managing content and ensuring it is current, consistent, and accurate.
Requirements
- Bachelors Degree with 0-3 years of experience.
- Allowable substitutions: HS Diploma + 4 years of experience
- Secret (must be a US Citizen)
Nice To Haves
- Business Process Capability (Re-engineering/Mapping)
- Understanding of “As-Is” / “To-Be” requirements
- ITIL understanding preferred
- Ability to lead meetings, table discussions, and actively engage with customers/leadership (pull information/documentation/requirements)
Responsibilities
- Develop and maintain division standard operating procedures (SOP) ensuring all standard processes and procedures are compliant with applicable government standards.
- Oversee the development and maintenance of process/desk/user guides ensuring all processes and procedures are followed consistently and accurately across the Department. This included performing workflow analysis, documenting current procedures, development of associated policy or procedure changes and identifying areas for process improvement.
- Coordinate with internal Divisions, Product Team Leads, and managers to support service, process, and project management alignment.
- Identify, implement, and maximize opportunities to improve services, processes and procedures that are consistent with ITIL frameworks and PMBOK best practices.
- Create IT SOPs and process flow charts by collaborating with subject matter experts to gather and translate data into operable business procedures.
- Communicate IT operations initiatives through the facilitation of cross functional status meetings and the creation of communications plans, graphics, notices, and training publications.
- Perform SharePoint administration by managing content and ensuring it is current, consistent, and accurate.
Benefits
- Paid Time Off (PTO)/Sick Leave
- 11 Paid Holidays
- Flexible Work Schedules (offering a healthy work-life balance whenever possible)
- Employee Assistance Program (EAP)
- Medical, Dental, and Vision
- LTD/STD, AD&D, and Life-Employer Paid
- Supplemental Life and Accident options
- Health Savings Account (HSA) with employer contribution
- 401K Plan with employer Safe Harbor contribution
- Profit Sharing Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
