Project Management Admin

Social Driver•Washington, DC

1d•$60,000 - $60,000•Remote

About The Position

Social Driver is seeking a Project Management Admin to provide dedicated operational support to our Project Management team. This is an immediate hire, and we are looking for someone who can ramp quickly and be fully operational within 1–3 weeks. As our team grows and our project load increases, a meaningful portion of PM time is consumed by recurring operational tasks, including Asana tracking, task creation, inbox management, scheduling, and follow-up. This role centralizes that work so our team can stay focused on client relationships, strategy, and delivery. The PM Admin is an operations partner, not a junior PM. You will not own client relationships or make project decisions, but you will be the operational engine that keeps the team running smoothly, proactively, and ahead of problems rather than behind them. This role is ideal for someone who is highly organized, thrives on systems and processes, and takes ownership of their work without needing to be asked twice.

Requirements

2+ years of experience in project coordination, project operations, or administrative support, ideally within an agency or fast-paced environment
Strong understanding of digital projects, including websites, campaigns, and content production workflows
Experience with project tracking, task management, and operational follow-up
Highly organized with exceptional attention to detail and follow-through, you catch things before they fall through the cracks
Self-starter who can operate independently and does not need to be reminded to complete recurring work
Comfortable working across multiple teams and managing competing priorities without losing track of details
Proficiency with tools such as Asana, Harvest, Google Workspace, and Slack
Strong written communication skills, especially for internal coordination and inbox management
Ability to ramp quickly, with an expectation of full operational independence within 3 weeks

Nice To Haves

Bachelor’s degree or equivalent experience preferred

Responsibilities

Maintain the Client Services allocations board, keeping all project entries current (phase, level of effort, client sentiment, completion dates)
Run weekly Asana hygiene checks across all active projects, flagging stale tasks, missing due dates, unassigned items, and overdue milestones
Proactively follow up with project team members (designers, developers, strategists) on past-due tasks, sending reminders and escalating to the PM if unresolved
Monitor upcoming task due dates on a 7-day rolling lookahead and alert PMs to anything at risk of slipping before it becomes a client issue
Compile a weekly overdue and at-risk task summary for the Client Services Department
Track milestone completion across active projects and flag to the PM when a milestone is approaching or has been missed
Create tasks in Asana at PM direction, allowing PMs to delegate task creation without context switching
Create tasks based on established cadence or workflows when client communications come in (e.g., client sends feedback → admin creates the revision task, assigns it, and sets the due date per standard process)
Structure new project packages in Asana when a new work order is signed, using standard templates
Archive completed projects and close out work orders in Asana once confirmed by the PM
Maintain and improve task creation templates and standard project structures over time
Monitor and organize shared or delegated Client Services inboxes, flagging urgent items, categorizing messages, and surfacing them to the appropriate PM
Triage inbound client communications, identifying what requires a PM response versus what can be handled operationally
On select projects, when client communications trigger a standard workflow (e.g., content delivery, feedback, approval), initiate the appropriate Asana tasks without waiting to be asked
Keep inboxes organized, flagging anything that has gone unanswered beyond the agreed response SLA
Draft responses for PM review, where appropriate, the PM sends and makes final decisions, not the admin
Schedule client and internal meetings at PM request, send invites, confirm attendees, and attach agendas
Manage PM out-of-office coverage logistics, including updating project stakeholders, setting up coverage assignments, and briefing the covering PM on open items
Help triage inbound client communications during planned and unplanned PM out-of-office periods
Maintain a shared PM calendar view of key client deadlines, meetings, and milestones
Prepare and send meeting agendas in advance using standard templates
Follow up on unconfirmed meeting requests and reschedule as needed
Review time entries in Harvest on key projects the PM Admin is assigned to, checking for accuracy, correct categorization, and reasonable hour allocation
Flag time entries that appear miscategorized, duplicated, or significantly over or under the expected pace for PM review
Do not adjust or delete entries without PM confirmation; flag only
Provide ad hoc Harvest reporting (pulling budget summaries, utilization reports, etc.) at PM request as needed
Own and maintain PM templates, including transition documents, handoff agendas, status formats, and meeting agendas
Keep the PM playbook and SOPs up to date as processes evolve
Document and codify new workflows once approved by PM leadership
Compile a weekly PM status summary for leadership, pulling from Asana, formatting, and sending each Monday without PM input required