APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Division of Imaging Systems & Support is responsible for the comprehensive centralized/integrated electronic content document/records management system(s) for DSS/HRA/DHS (in addition to ACS, DOE, OCSS, NYC Opportunity) addressing all new imaging initiatives, workflow management systems, additions/modifications to current initiatives and post implementation support. The division is responsible for new development initiatives and change requests supporting end users of software developed for the ongoing agency-wide use of scanning, uploading, committal, retrieval, viewing, sharing, printing, mailing, electronic document/content management, e-Forms, via internet/intranet sites. In addition, the division is responsible for the customization and updates to existing production systems based on DSS/HRA/DHS program area continuous needs as well as Mayoral and Commissioner mandates. Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) IV, to function as a Project Leader of Imaging Systems & Support, HRA Technology Systems, who will: - Be responsible for the extremely complex and ongoing software functions and mandate in the creation, development, deployment, and support of DSS’ FileNet Electronic Content Management (ECM) Systems. - Coordinate multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology. And lead the efforts of developers in the refinement of existing and development of new program specific application needs - Manage contingency planning, evaluation and selection of telecommunications, LAN, computer software products, web-services, and quality assurance functions. - Develop, maintain, and enhance databases/information systems, by defining physical structures/organization of databases, datasets, and reorganizing databases at appropriate intervals, monitoring performance, implementing backup, recovery, and restart procedures. - Formulate technical documentation for all systems changes and enhancements, by defining/revising specifications, programs, and operating procedures. - Possibly supervise a unit or units engaged in work related to complex software functions. Mentor full stack developers and support teams. - Work with OTI’s Cyber and Information Security teams to ensure application security compliance and setting standards and quality assurance. Hours/Schedule: 9am-5pm
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees